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Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 2

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
168 Reviews
4.8

168 Reviews

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168 Reviews of Courtney Krause

May 04, 2026

Dealership Rating
Employee Rating

Excellence experience with Koons, as always! I recommend them from the sales, parts, and service departments!! More

by tinaliverman1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Hamilton, Brandon Behr

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May 18, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

May 03, 2026

Dealership Rating
Employee Rating

Service was fast and easy. Courtney was a gem. Kept me updated and notified me when to pick up. More

by janwilson822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

May 01, 2026

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Employee Rating

The service is awesome. My service writer is very knowledgeable. She is professional, courteous and delivers on her time frame More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Koons White Marsh Chevrolet responded

Valerie, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 22, 2026

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Employee Rating

They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, David Letourneau, Thomas Howard

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Apr 26, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 22, 2026

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Employee Rating

Service advisor Josh was very friendly and updated me throughout the whole service. Will definitely be bringing my vehicle back. More

by citizensoldier1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

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Apr 25, 2026

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

April 21, 2026

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Employee Rating

Mohammad was Kind and Quick and Efficient. Love the Waiting Room- Awesome Coffee and Snacks. Get Great Service each time I go. More

by jorjamommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshy

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Apr 24, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

April 21, 2026

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Employee Rating

Courtney always provides outstanding customer service each visit. She is why I continue to come back. More

by daniel.clark3923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2026

Koons White Marsh Chevrolet responded

Hello daniel.clark3923, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 20, 2026

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Employee Rating

always a great experience since i purchased my vehicle from them over 4 yrs ago very very satisfied with service department and the entire dealership very customer oriented More

by FISHINLADY42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2026

Koons White Marsh Chevrolet responded

Thank you FISHINLADY42! We hope to be of service to you again!

April 18, 2026

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Employee Rating

Everyone was very friendly, informative and accommodating. Courtney explained everything and wasn’t pushy and very kind More

by peacorave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

April 14, 2026

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Employee Rating

Courteous and always following up with the next appointment to be made n what service needs to be done! Courtney cares!! More

by debandmarce73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Koons White Marsh Chevrolet responded

debandmarce73, we really appreciate this positive review! Thanks so much!

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