Courtney Krause | Page 12
Service Advisor
Koons White Marsh Chevrolet
10207 Philadelphia Road
White Marsh, MD 21162
163 Reviews
Write a Review163 Reviews of Courtney Krause
November 02, 2025
Courtney is very helpful and respectful. She was able to take my car in at the last minute and with in an hour the diagnosis was obtained. Due to the lack of parts needed she requested I com She was able to take my car in at the last minute and with in an hour the diagnosis was obtained. Due to the lack of parts needed she requested I come back the next day and they would have my parts. I brought back my car the next morning and my car was fixed quickly. I guess I was in the lounge for an hour or so and the car was brought out to the curb by a tech. More
October 30, 2025
Honest professional service advisor. Timely repair in most cases depending on part availability. Dealership is great but the GM parts that are being used are junk. GM must have sourced Timely repair in most cases depending on part availability. Dealership is great but the GM parts that are being used are junk. GM must have sourced parts from the lowest bidder. More
Other Employees Tagged: Brian Hastmann
October 29, 2025
Very clean and friendly environment , prompt care oil change and Excellent Service ! I would recommend Koons Chevrolet! change and Excellent Service ! I would recommend Koons Chevrolet! More
Other Employees Tagged: Nick Chapman, Josh Chernault
October 23, 2025
Very professional and quick service. And reasonable prices for service. And scheduling for appointments were on time unavailable. And reasonable prices for service. And scheduling for appointments were on time unavailable. More
Other Employees Tagged: Brian Hastmann
October 21, 2025
Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years I have been going to Koons for 30 years More
October 17, 2025
Customer since 2004 and customer service is still great. Courtney is great and explains everything to me for better service of my car. I will continue to let people about Koons White Marsh . Courtney is great and explains everything to me for better service of my car. I will continue to let people about Koons White Marsh . More
October 17, 2025
They really try to do a good job it seems but it seem like things don't go the best. This visit there was a issue with getting my keys to pick up my vehicle. like things don't go the best. This visit there was a issue with getting my keys to pick up my vehicle. More

