Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 13

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
168 Reviews
4.8

168 Reviews

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168 Reviews of Courtney Krause

October 21, 2025

Dealership Rating
Employee Rating

Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years More

by Tim
Service Price Transparency
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Recommend Dealer
Yes

October 21, 2025

Dealership Rating
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They are very courteous and professional. They give excellent service, my car and I are very happy. More

by stefaniematis
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Recommend Dealer
Yes

October 20, 2025

Dealership Rating
Employee Rating

Courtney from the service department is always pleasant and takes care of my vehicle needs. More

by kevin_code3
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Recommend Dealer
Yes

October 17, 2025

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Customer since 2004 and customer service is still great. Courtney is great and explains everything to me for better service of my car. I will continue to let people about Koons White Marsh . More

by Sbree
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Recommend Dealer
Yes

October 17, 2025

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They really try to do a good job it seems but it seem like things don't go the best. This visit there was a issue with getting my keys to pick up my vehicle. More

by JOHNNYDBAYSTATE
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing this. I appreciate your note about our team’s effort and understand your concern about the key handoff at pickup. I’d love the opportunity to chat with you and make sure your next experience is more seamless. Please feel free to reach out to me directly at your convenience. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 16, 2025

Dealership Rating
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Brian is always great to work with. I am never pressured into getting any service that I don’t need More

by tiffaniehall
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Josh Chernault

Oct 17, 2025

Koons White Marsh Chevrolet responded

Thanks for the 4 star review, Tiffanie. We hope to see you again at Koons White Marsh Chevrolet!

October 16, 2025

Dealership Rating
Employee Rating

Working with Courtney is always a pleasure, she has great knowledge of the issues that vehicles have and very professional. More

by mkahl
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Oct 17, 2025

Koons White Marsh Chevrolet responded

We are so happy that our Koons White Marsh Chevrolet team delivered an excellent experience. It's fantastic that you were in great hands with Courtney. Thank you, Mkahl!

October 16, 2025

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Employee Rating

I was totally impressed with everybody. I met at the dealership. Sydney was very knowledgeable and professional. The whole team were a pleasure to deal with. More

by MGlegalvideo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 17, 2025

Koons White Marsh Chevrolet responded

We are thrilled to see the positive feedback. It's wonderful to hear you were in capable hands with Sydney. Thank you for choosing Koons White Marsh Chevrolet!

October 15, 2025

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Employee Rating

I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

October 13, 2025

Dealership Rating
Employee Rating

I am absolutely beyond happy with the services I received on my visit last week. The staff and service department went above and beyond to assist me in getting my vehicle straight. The service department was More

by Cadi23
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Denny Norris , Nick

Oct 14, 2025

Koons White Marsh Chevrolet responded

We are so grateful for your kind words and positive feedback! It's fantastic to hear that our staff at Koons White Marsh Chevrolet went the extra mile to assist you. Thank you for choosing us, Cadi!

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