Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
38 Reviews
4.8

38 Reviews

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38 Reviews of Courtney Krause

October 09, 2025

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Employee Rating

You're making me write something fifteen words or less and it only makes me want to never use your service again. Stop making people write mandatory reviews. More

by seth13johnson
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

October 08, 2025

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From the very start of your arrival, you are greeted warmly. I was getting my 15k service & I waited in the spacious waiting room and enjoyed a cup of coffee & water. I had a couple of issues that were More

by kparker323
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Recommend Dealer
Yes

October 08, 2025

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T h e s e r v i c e w a s g o o d More

by johnschoeffel
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Recommend Dealer
Yes
Oct 09, 2025

Koons White Marsh Chevrolet responded

John, thanks for the awesome review of Koons White Marsh Chevrolet!

October 06, 2025

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I have been using this dealership for several years and have had little to no issues with the service. More

by timboh1224
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, David Letourneau , Erin not sure of last name. Disappointed to find out she was no longer at the service department.

Oct 07, 2025

Koons White Marsh Chevrolet responded

Thank you for your years of trust and support, Tim! We truly value your business and look forward to serving you again at Koons White Marsh Chevrolet!

October 06, 2025

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Great experience no hassle easy check-in was given advice what was needed to be done took care of my appointment concerns More

by myronlingham
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Thomas Howard

Oct 07, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing your review with us! We are proud of our team for delivering a seamless experience. Please come see us again at Koons White Marsh Chevrolet!

October 06, 2025

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Outstanding . Professional, friendly, respectful, reliable, and courteous. My car was ready early. Enjoyed looking at the new SUVs too. More

by insleyf
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Recommend Dealer
Yes
Oct 07, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Koons White Marsh Chevrolet.

October 03, 2025

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The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed
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Recommend Dealer
Yes
Oct 06, 2025

Koons White Marsh Chevrolet responded

Thank you for your excellent review! We are thrilled that Chris and the team were so helpful. We are happy to have you as a customer here at Koons White Marsh Chevrolet!

October 02, 2025

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Everyone is very nice but we had or take our car back 2 additional times which wastes our time and gas. Hopefully this 3rd time will actually fix the issue with the brakes. The stabilizer is not a good i More

by Knpharc
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Recommend Dealer
No

October 02, 2025

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I was kept well informed! Promptly returned messages. Friendly, polite, helpful, and respectful. Knowledgeable with the warranty plan More

by SHAWN123069
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Recommend Dealer
Yes
Oct 03, 2025

Koons White Marsh Chevrolet responded

We are thrilled to hear about your smooth experience at Koons White Marsh Chevrolet! Keeping you informed and at ease is our top priority. Safe travels!

October 01, 2025

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Employee Rating

Always great service. In the 5 years since my purchase and service of my vehicle the staff is always professional and friendly. More

by gma9641
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault , Nicholas Guyton

Oct 02, 2025

Koons White Marsh Chevrolet responded

Thank you for your loyalty and support over the last 5 years! We are grateful for your business, and we look forward to seeing you next time at Koons White Marsh Chevrolet!

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