Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 17

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

August 23, 2024

Dealership Rating
Employee Rating

The team was great the Ease of doing Business was great. Friendly, efficient, trustworthy staff More

by dellavella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bomgardner

Aug 24, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

August 22, 2024

Dealership Rating
Employee Rating

This is our third vehicle that we purchased at Ken Ganley. The sales experience is no pressure, the service is top-notch, and they have gained a loyal customer through us. I will continue to have my v More

by Myherky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Aug 23, 2024

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 22, 2024

Dealership Rating
Employee Rating

The salesman, Scott, and the entire sales team were very easy to work with, without a lot of pressure. They were diligent in trying to work with our needs and, more important, our budget. While the vehicle More

by Dtomasik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch , Scott Bomgardner

Aug 22, 2024

Ken Ganley Ford Norton responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

August 18, 2024

Dealership Rating
Employee Rating

Jack was so helpful in finding me the car I was looking for. He was pleasant and knowledgeable . He patiently answered all my questions. I highly recommend him. More

by duff413
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

Aug 19, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Jack and our team were able to help, and we hope to see you again!

August 06, 2024

Dealership Rating
Employee Rating

Joe was great to work with. Smooth and flawless transition into getting my dad into his new car. Thank you for the help! Highly recommend you see Joe Peticca for all your vehicl More

by Bundalo30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Aug 06, 2024

Ken Ganley Ford Norton responded

Thank you! Joe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

August 01, 2024

Dealership Rating
Employee Rating

This was by far the easiest car purchase I’ve ever made! Jack was patient and honest and never made me feel pressured. He was very knowledgeable and provided a lot of detail that made decision making much More

by Kim Heikell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Jack Leonhard

Aug 01, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team, Kim. We're glad to hear we delivered such a great experience!

July 29, 2024

Dealership Rating
Employee Rating

Scott and everyone involved with my purchase were extremely knowledgeable and helpful. They made sure I was the priority of th purchase. More

by tmcliff1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bomgardner

Jul 29, 2024

Ken Ganley Ford Norton responded

We are so glad that Scott had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 28, 2024

Dealership Rating
Employee Rating

This was one of my best vehicle purchase experiences. Gavin was excellent to work with. We worked out the details via phone and when I arrived, the financing and delivery experience was great. More

by Zach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes

Jul 28, 2024

Ken Ganley Ford Norton responded

Hi Zach: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2024

Dealership Rating
Employee Rating

Sean Pangburn was very helpful in assisting us in our car selection! He was very thorough in going over the features on the car. We really appreciated the time he spent with us and getting our phones synce More

by dpangburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

Jul 26, 2024

Ken Ganley Ford Norton responded

It's great to hear that Craig and Sean were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

July 25, 2024

Dealership Rating
Employee Rating

Our experience from the moment we entered the dealership until we drove home in our new Bronco, was absolutely amazing! Tony was extremely knowledgeable and super friendly! We couldn't have asked for a bett More

by Brawson682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Jul 26, 2024

Ken Ganley Ford Norton responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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