Craig Reichert | Page 3
Service Director
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
39 Reviews
Write a Review39 Reviews of Craig Reichert
July 24, 2022
I have and continue to experience top level service from the Concordville Subaru team… as a prior owner of numerous luxury and sport vehicles, I feel I have been exposed to a lot. I would never have believ the Concordville Subaru team… as a prior owner of numerous luxury and sport vehicles, I feel I have been exposed to a lot. I would never have believed that Subaru and the Concordville sales and service teams have made me feel more valued, appreciated, and confident in the product and service. I strongly recommend this dealership More
Other Employees Tagged: Moe Laraki, Melissa McElwee, John Brennan, Lauren Scannapieco
April 16, 2022
Always very helpful. Only complaint, be more knowledgeable about the vehicles. I am speaking with the manufacturer about my Forrester shutting completely off while stop Only complaint, be more knowledgeable about the vehicles. I am speaking with the manufacturer about my Forrester shutting completely off while stopped. More
Other Employees Tagged: Zach Catrambone
April 10, 2022
Thanks Craig for your first class assistance to quickly resolve an unexpected issue with the fog lamp on my 2020 Outback. Truly appreciate your guidance and support to fix the problem; likewise, I am grat resolve an unexpected issue with the fog lamp on my 2020 Outback. Truly appreciate your guidance and support to fix the problem; likewise, I am grateful for your customer-focused approach that exemplifies the terrific people at Concordville Subaru. More
Other Employees Tagged: Zach Catrambone, Deb
March 17, 2022
Greeted promptly, service advisor was friendly and knowledgeable. Tech gave me honest assessment of work needed. I will be returning knowledgeable. Tech gave me honest assessment of work needed. I will be returning More
Other Employees Tagged: Melissa McElwee
February 26, 2022
We have taken delivery of many new Subaru vehicles from Concordville Subaru. Always impressed with Moe Laraki and his staff from sales to service! Concordville Subaru. Always impressed with Moe Laraki and his staff from sales to service! More
Other Employees Tagged: Moe Laraki, John Shields, Tim Raysor, Melissa McElwee
February 05, 2022
Always have a positive experience with the staff at Concordville Subaru. I purchased a 2020 Ascent 2 years ago (my 3rd Subaru) and we are incredibly happy with it! The service department is amazing. Concordville Subaru. I purchased a 2020 Ascent 2 years ago (my 3rd Subaru) and we are incredibly happy with it! The service department is amazing. The service agents and their manager go to great lengths to understand and resolve customer issues. Their efforts and actions are much appreciated! (Mark and Craig helped me most recently....thank you!) From the General Manager (Moe Laraki) on down, throughout the organization, they certainly know how to focus on customer needs AND satisdfaction. More
Other Employees Tagged: Moe Laraki, Mark Rodgers
December 29, 2021
Where to begin?? I got a used car. Days after my purchase multiple things were wrong with the car. Air bag lights were flashing, when I allied the brakes the steering wheel shakes, my heat doesn't work, chec multiple things were wrong with the car. Air bag lights were flashing, when I allied the brakes the steering wheel shakes, my heat doesn't work, check engine light was on, car needed to be reprogrammed. Then was told I could go to any mazda dealership, come to find out that was wrong. Mazda gave me a complimentary Loaner car from enterprise, then to come find out they are saying I'm responsible for that (which I WILL NOT PAY FOR!!) they said I have to wait 60 days before I can go to any mazda dealership for repairs which I wasn't aware of!! Why should I already need repairs when I purchased the car a couple days ago. I literally drove it 20 mins down to my sisters for Christmas and to wawa which is 3 mins down the road.. Honestly I've had my fair share of bad car experiences and this Honestly has to be THE WORST!! the only good part was my salesman BILL! HE was very nice and educating on anything I needed. !! I usually don't do any bad reviews but I'm livid with this car and now I'm suck with it, I can already forsee this is going to be a ongoing issue with different things. Probably why they were trying to sell it if you ask me. Then they towed my from car maxfa dealership with out even giving me a phone call!! I'm actually pretty irrated. 😤😤😡😡🙄🙄🤦♀️🤦♀️ More
Other Employees Tagged: Khaled Malik, Bill Still, Melissa McElwee
November 24, 2021
Fast, efficient, clean!! The list goes on!! Highly recommend this dealership! Everyone was nice and professional! recommend this dealership! Everyone was nice and professional! More
Other Employees Tagged: Melissa McElwee, Mark Rodgers , Zach Catrambone, Ken Cooper, Taylor Thornton
September 11, 2021
Best dealership I ever visited employees seem to know exactly what I needed. Everything seemed to be top-notch very polite people I would recommend dealership to anyone looking for a new or a used vehicl exactly what I needed. Everything seemed to be top-notch very polite people I would recommend dealership to anyone looking for a new or a used vehicle or to have their vehicle serviced at this dealership More
Other Employees Tagged: Moe Laraki, Bill Still , Lee Kundrat, Josh Lupo Sr., Taylor Thornton
August 18, 2021
I will be going to Concordville from now on for my service. I worked with Mark Rodgers, and he was knowledgeable and professional, and also very friendly. service. I worked with Mark Rodgers, and he was knowledgeable and professional, and also very friendly. More
Other Employees Tagged: Mark Rodgers