Craig Reichert
Craig Reichert at Concordville Subaru
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Craig Reichert | Page 3

Service Director

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.6
39 Reviews
4.6

39 Reviews

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39 Reviews of Craig Reichert

July 24, 2022

Dealership Rating
Employee Rating

I have and continue to experience top level service from the Concordville Subaru team… as a prior owner of numerous luxury and sport vehicles, I feel I have been exposed to a lot. I would never have believ More

by MARKHEIMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Concordville Subaru responded

Hi MARKHEIMANN, Thank you for your 5-star review. We are delighted to hear our team made your experience with us excellent. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki, General Manager

April 16, 2022

Dealership Rating
Employee Rating

Always very helpful. Only complaint, be more knowledgeable about the vehicles. I am speaking with the manufacturer about my Forrester shutting completely off while stop More

by ashare79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Catrambone

Apr 18, 2022

Concordville Subaru responded

ashare79, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

April 10, 2022

Dealership Rating
Employee Rating

Thanks Craig for your first class assistance to quickly resolve an unexpected issue with the fog lamp on my 2020 Outback. Truly appreciate your guidance and support to fix the problem; likewise, I am grat More

by Casey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zach Catrambone, Deb

Apr 11, 2022

Concordville Subaru responded

Hi, Casey! Thank you for the stellar review. We're happy to hear that working with Craig elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

March 17, 2022

Dealership Rating
Employee Rating

Greeted promptly, service advisor was friendly and knowledgeable. Tech gave me honest assessment of work needed. I will be returning More

by BigH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee

Mar 18, 2022

Concordville Subaru responded

Hi, BigH! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 26, 2022

Dealership Rating
Employee Rating

We have taken delivery of many new Subaru vehicles from Concordville Subaru. Always impressed with Moe Laraki and his staff from sales to service! More

by dskahan75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Concordville Subaru responded

Hi, dskahan75! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

Feb 26, 2022

dskahan75 responded

We have taken delivery of many new Subaru vehicles from Concordville Subaru over the years. We’re always impressed with Moe Laraki and his staff from sales to service!

February 05, 2022

Dealership Rating
Employee Rating

Always have a positive experience with the staff at Concordville Subaru. I purchased a 2020 Ascent 2 years ago (my 3rd Subaru) and we are incredibly happy with it! The service department is amazing. More

by pfkoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Mark Rodgers

Feb 07, 2022

Concordville Subaru responded

Hi, pfkoch! Thank you for the 5-star review. We're happy to hear that working with Mark and Craig elevated your experience with us. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

December 29, 2021

Dealership Rating
Employee Rating

Where to begin?? I got a used car. Days after my purchase multiple things were wrong with the car. Air bag lights were flashing, when I allied the brakes the steering wheel shakes, my heat doesn't work, chec More

by JKULCYSKI
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 11, 2022

Concordville Subaru responded

JKULCYSKI, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki, General Manager

November 24, 2021

Dealership Rating
Employee Rating

Fast, efficient, clean!! The list goes on!! Highly recommend this dealership! Everyone was nice and professional! More

by Joelmontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee, Mark Rodgers , Zach Catrambone, Ken Cooper, Taylor Thornton

Nov 29, 2021

Concordville Subaru responded

Hi, Joelmontes! Thank you for the 5-star rating. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon!- Moe Laraki, General Manager

September 11, 2021

Dealership Rating

Best dealership I ever visited employees seem to know exactly what I needed. Everything seemed to be top-notch very polite people I would recommend dealership to anyone looking for a new or a used vehicl More

by JL4221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Bill Still , Lee Kundrat, Josh Lupo Sr., Taylor Thornton

Sep 13, 2021

Concordville Subaru responded

Hi, JL4221! We're happy to hear that your positive experience with us earned us your recommendation. We look forward to working with you again in the future. Safe travels!

August 18, 2021

Dealership Rating
Employee Rating

I will be going to Concordville from now on for my service. I worked with Mark Rodgers, and he was knowledgeable and professional, and also very friendly. More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Aug 19, 2021

Concordville Subaru responded

Hi, Jen! Thank you for the 5-star review. We're happy to hear that working with Mark earned us your loyalty and trust. We look forward to your next visit. Have a great day!

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