Craig Smith | Page 11
Service Manager
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
211 Reviews
Write a Review211 Reviews of Craig Smith
August 01, 2023
From the moment you walk in the door you are greeted by their very courteous and professional team. I had a great experience buying my new Charger! their very courteous and professional team. I had a great experience buying my new Charger! More
Other Employees Tagged: Randy Bhikha, Dustin Miller
July 18, 2023
Clean, up to date, clean service department and sales floor, fast in and out service floor, fast in and out service More
Other Employees Tagged: Marcous Morton, Greg Hutchins
July 16, 2023
Excellent service fast service will definitely go there again Loved the courtesy wash, and I also loved the waiting room everything’s very clean again Loved the courtesy wash, and I also loved the waiting room everything’s very clean More
Other Employees Tagged: Shawn Mock, Andy Savas, Rodney Inesta, Angel Serrano, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
July 03, 2023
Very concerned about the maintenance of my vehicle and it's safety. Provide clear recommendations it's safety. Provide clear recommendations More
Other Employees Tagged: Gio Merced, Shawn Mock, Andy Savas, Rodney Inesta, Angel Serrano, Marcous Morton, Chris Caracciolo, Greg Hutchins, Eli Lara
June 25, 2023
Service department is disorganized and lies to customers. Horrible customer service from here. Will not recommend them to anyone in the Jeep organizations I am involved with. Horrible customer service from here. Will not recommend them to anyone in the Jeep organizations I am involved with. More
Other Employees Tagged: Angel Serrano
June 01, 2023
Service department is a disaster. Everyone has a different story. Brand new vehicle left for roof leak issues. Everyone had different story was told vehicle was ready so I drove an ho Everyone has a different story. Brand new vehicle left for roof leak issues. Everyone had different story was told vehicle was ready so I drove an hour to pick it up and then treated like a crazy person and told the parts aren’t even there so it is not ready. They then did a top replacement on a brand new vehicle without telling me that was what was needed. I was told it was only a latch causing leak. When a major part of brand new vehicle is being replaced customer should know in advance. What else did they hide from me…. When I picked up Jeep finally it was on empty and had been driven 30+miles. Why did you need to drive it for a roof leak…… Beware of the service department you never know what they will do and everyone has a different story….. More
Other Employees Tagged: Cody was only person I trusted
May 29, 2023
Great experience, like always thank you see you next time !! Wonderful work !! I recommend always This dealer !! Wonderful work !! I recommend always This dealer More
Other Employees Tagged: Rodney Inesta, Marcous Morton, Greg Hutchins, Fernando Nunez
May 28, 2023
Super helpful and patient. Definitely in love with my new car. Great service! Highly recommend Definitely in love with my new car. Great service! Highly recommend More
Other Employees Tagged: Henson Montas, Victor Navarro
May 26, 2023
Service Director Craig Smith has actively engaged to address software issues. Andy Savas my technician addressed my concerns and got the vehicle’s software updated. address software issues. Andy Savas my technician addressed my concerns and got the vehicle’s software updated. More
Other Employees Tagged: Andy Savas , Randy Bhikha
May 23, 2023
We purchased the car here and it has only been serviced at this location. We had it in 2 weeks prior her fluid leak. We were told there was no leak and we had to bring it back for the same reason. It was at this location. We had it in 2 weeks prior her fluid leak. We were told there was no leak and we had to bring it back for the same reason. It was a fuel pump, but had to be replaced. The first visit we were told that the reddish pink fluid that was leaked out but we brought samples of, did not come from the car. Very disappointing to have to make two trips for $900 fuel pump. More
Other Employees Tagged: Gio Merced

