Craig Smith | Page 16

Always friendly when I bring my Jeep in, friendly faces and great service! Thank you and great service! Thank you More

by karenileana Verified Customer Verified Customer

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They lost the car mats to the vehicle I purchased after my salesperson Stephen Perez took it for detailing. I have gone through Craig Smith, Randy, Don and Stephen for them to solve this minor issue and th my salesperson Stephen Perez took it for detailing. I have gone through Craig Smith, Randy, Don and Stephen for them to solve this minor issue and they have all ignored it, by false promising you would think after a 50K transaction $300 worth of lost mats they would attempt to make it right. Customer Service follow up is definitely a 0. More

by Luis Miguel Verified Customer Verified Customer

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i love them and i loved the service everything was nice and professional i found my new car there they work with the customers real well and make sure you leave with a brand new car i recommend everyone to and professional i found my new car there they work with the customers real well and make sure you leave with a brand new car i recommend everyone to go there and witnesses that same greatness i did i’m so happy i had the chance to experience that and purchased a new car there i’ll be back again soon More

by FREDRICKAADDISON Verified Customer Verified Customer

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I went in for an oil change, and to get my tires rotated. I had to pay extra for the tire rotation, which I did. I marked my tires just in case, to make sure the job would get done. When they returned the ca I had to pay extra for the tire rotation, which I did. I marked my tires just in case, to make sure the job would get done. When they returned the car, the tires were never rotated. They lied to to me and made me pay extra for a simple tire rotation, that never got done. More

by yepezluis1 Verified Customer Verified Customer

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The service department went above and beyond to get me back on the road, and I have never purchased a vehicle from then. I will in the future though! back on the road, and I have never purchased a vehicle from then. I will in the future though! More

by Todd H Verified Customer Verified Customer

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I would never buy from this dealership again I bought a certified preowned Jeep gladiator and the visor light on the driver side doesn’t even work it only has three mats and I only got one key certified preowned Jeep gladiator and the visor light on the driver side doesn’t even work it only has three mats and I only got one key More

by RRLANDSCAPE Verified Customer Verified Customer

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Randy and his team make the buying process easier than at any dealership I have used. They definitely have a customer for life. any dealership I have used. They definitely have a customer for life. More

by Joe B. Verified Customer Verified Customer

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My daughters car was sent to CF dodge jeep ram on JYP and sandlake for a check engine light. They decided to change her thermostat and Axle boot which we didn't go there looking for. After she picked up her sandlake for a check engine light. They decided to change her thermostat and Axle boot which we didn't go there looking for. After she picked up her car the check engine light came on 3 more times and they brushed it off. Now brake fluid is pouring out of he car and it almost caused her to hit a child crossing the street. This dealership does low quality rush jobs that put peoples lives in danger. It is nearly impossible to get in touch with the service manager. I call and ask for him and was transferred 3 times to different service advisors then someone picked up and hung up on me. I spoke to Bob and he connected me to a voicemail that did not belong to Craig. More

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Greg was a big help every step of the way and I wouldn’t trust my car with anyone other than him. trust my car with anyone other than him. More

by jcaffrey1989 Verified Customer Verified Customer

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Always excellent service! Repairs are usually done in a timely manner, with reliable results. I always recommend this dealership. Repairs are usually done in a timely manner, with reliable results. I always recommend this dealership. More

by Jdubhogrider Verified Customer Verified Customer

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