Craig Smith
Craig Smith at Central Florida Chrysler Jeep Dodge Ram

Craig Smith | Page 18

Service Manager

Central Florida Chrysler Jeep Dodge Ram

8675 Commodity Circle
Orlando, FL 32819

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4.4
212 Reviews
4.4

212 Reviews

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212 Reviews of Craig Smith

January 13, 2022

Dealership Rating
Employee Rating

I was worried because I bought my van 🚐 in another dealership. Nonetheless, the people that work in this dealership are amazing. Always helpful. Including the lady that answers the phone. More

by mara010871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

mara010871 responded

Keep the excellent work

January 11, 2022

Dealership Rating
Employee Rating

Mr. Greg was awesome with getting our vehicles reinspected. And took care of the little issues that were over looked from our previous visit. More

by anievescruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hutchins

January 11, 2022

Dealership Rating
Employee Rating

Greg, my service representative was courteous and professional. I will be back to deal with him. Thank you Greg More

by sswind13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 01, 2022

Dealership Rating
Employee Rating

There was a major problem with the sealing of my oil drain plug and my oil filter on my oil change in June 2021. The oil has been slowly leaking out for 6 MONTHS! I was given a complete oil change and More

by erh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Savas

Jan 01, 2022

erh responded

Thank you

December 08, 2021

Dealership Rating
Employee Rating

Very friendly and professional. Everything was excellent . Would recommend friends and family. Great job. Thanks More

by GALLOWAY_WILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jevon

December 04, 2021

Dealership Rating
Employee Rating

Great! Good service, if you make a appointment no to much wait , definitely recommend it More

by jcald2427@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mock, Andy Savas

December 02, 2021

Dealership Rating
Employee Rating

Finally this dealership fixed our problem. It was the 3rd dealership we went too. The manager was wonderful. More

by papcureton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Caracciolo , Arisa Melendez

November 22, 2021

Dealership Rating
Employee Rating

Terrible experience the truck was left for repair three times over 21 days and poor mileage still persists and the rear passenger door is not flush with the body. More

by WILLIAM92310
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Arisa, Andy and Craig smith.

Nov 30, 2021

Central Florida Chrysler Jeep Dodge Ram responded

William, we apologize if this was your experience with us. If you'd like to share more information about your visit with us, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021

WILLIAM92310 responded

How could a manufacturer allowed a vehicle to come out the assembly line with so many defects and then the dealer failed to fix the problem with substandard repairs. Now they Service Manager stated in an text message, that’s all he can do, for me to go to another dealer. When I purchased the truck from Central Florida Chrysler. I’m very disappointed overall.

November 01, 2021

Dealership Rating
Employee Rating

Van in shop for over a week. Did not do what they said they were going to do. We will see if it works now. More

by papcureton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Caracciolo , Arisa Melendez

October 20, 2021

Dealership Rating
Employee Rating

Service sure has went downhill in the last few years, in my opinion, and a $100 oil change and tire rotation is very overpriced, again, in my opinion. More

by harpthis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gio Merced, Marcous Morton

Nov 30, 2021

Central Florida Chrysler Jeep Dodge Ram responded

We're sorry if we've disappointed you. If we can address your concerns directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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