Craig Smith | Page 5

No updates or follow up for 6 hours. Second appointment cancelled without notice or contact. Second appointment cancelled without notice or contact. More

by lorenhicks Verified Customer Verified Customer

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Took my Jeep there for services 5 times. Every time the jeep came back still broken. The information was given to the Manager over the Technicians and was verified to be correct. " New parts Every time the jeep came back still broken. The information was given to the Manager over the Technicians and was verified to be correct. " New parts where still sitting on the technicians parts shelf. This happened twice even when I emailed the manager with pictures of the old parts still on the jeep with the part numbers next to the pictures. They do not have an inspection process to make sure mistakes do not happen and to keep the crooked technicians accountable. So the dealership is getting paid for work they have not done. My jeep is not fully fixed, I was asked to bring it back in so they can "fit it correctly".. Nope.. sorry not going to take it back so they can make more mistakes and mess it up more.. More

by johnnyramsay455 Verified Customer Verified Customer

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Repeat customers are never promised and this dealership continues to earn my trust and loyalty both in sales and service. From the moment I arrive Marcous Morton always greets me with exceptional personali continues to earn my trust and loyalty both in sales and service. From the moment I arrive Marcous Morton always greets me with exceptional personalized service, VIP attention, and the respect as a customer of ensuring my time is valued. His leader Craig this time greeted me upon arrival acknowledging my work schedule reassuring me I would get out in time. Thanks to both of them my Jeep was ready sooner than anticipated. Your waiting area is always conducive to do work while I wait so there's no loss in productivity. These two factors combined is the reason I'll drive farther over convenience. Also to note, this time I choose a timeslot that Marcous was available vs. when it was most convenient for me. That speaks volumes. Thank you. More

by Kelly Verified Customer Verified Customer

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This service department rocks! ! This team is awesome! Shout out to Craig, Greg, Paul, Tony, Justin and Chris C for communicating and making my visit awesome! ! This team is awesome! Shout out to Craig, Greg, Paul, Tony, Justin and Chris C for communicating and making my visit awesome! More

by CARACCIOLOCHRISTOPHER Verified Customer Verified Customer

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Excellent place for service, I will recommend this dealership to anyone to buy a car oraervice dealership to anyone to buy a car oraervice More

by dans2810 Verified Customer Verified Customer

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We recently had a fantastic experience at Central Florida CDJR while purchasing our new truck. It was quite a process, but we can’t thank the team enough for going the extra mile to make our wishes and requi CDJR while purchasing our new truck. It was quite a process, but we can’t thank the team enough for going the extra mile to make our wishes and requirements come true. Scott was our initial salesperson, and his unique approach to sales really set the stage for our experience. At first, we thought he might not be the right fit for us, as his sales manner was not quite what we used to experience. Jaylen, who teamed up with Scott, was incredibly patient and always was on the same page with me and my wife. He truly understood our needs, helped us secure our dream truck! Both Scott and Jaylen worked tirelessly to ensure that we got exactly what we wanted. Scott's attention to detail was impressive. Henson Montas, Finance Manager, made miracles happen and did his best to find as low interest as possible to finance our truck. We can't miss to thank Craig Smith, the Service Manager. He is the one who went the extra mile in a small issue we had. His enthusiasm and commitment made all the difference. We highly recommend Central Florida CDJR to anyone in search of a vehicle. Their teamwork and dedication to customer satisfaction really shine through. Thank you for making our dream a reality! More

by Anton and Kate Verified Customer Verified Customer

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The dealership is great as well as the people. I go there all the time I go there all the time More

by hoor.a.rauf Verified Customer Verified Customer

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Fantastic work. Great job. Awesome service. Always great to work with. I am pleased to hear your teamwork keeps thriving. Great job. Awesome service. Always great to work with. I am pleased to hear your teamwork keeps thriving. More

by s_cmeskimen Verified Customer Verified Customer

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The service team never ceases to amaze me. They always do a thorough inspection and take the steps needed to ensure both my vehicles are always running safely and optimally. They always do a thorough inspection and take the steps needed to ensure both my vehicles are always running safely and optimally. More

by JohnNabilJr. Verified Customer Verified Customer

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very awesome very smart very very very very very very very very very very good very very very very good More

by wtriska Verified Customer Verified Customer

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