Curt Douglas | Page 5

I’m always happy with the service at BMW of Shrewsbury. The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or some The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or something more involved, they communicate clearly and make the whole process smooth and stress-free. I’ve consistently had great experiences here and really appreciate the level of care they put into both their work and customer service. Highly recommend More

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Great customer service, communication and follow up. I used the online appointment system and my service was a breeze. I used the online appointment system and my service was a breeze. More

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Service team and repair shop is outstanding. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. More

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excellent work done in a timely manner. Matt, my coordinator, handled my service needs and was courteous and professional. Matt, my coordinator, handled my service needs and was courteous and professional. More

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Fantastic and knowledgeable group. They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership They keep you informed throughout the process. Would recommend BMW Shrewsbury looking for a qualified dealership More

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Had a problem with a recently purchased X3 from an out of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. Th of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. The service and support was excellent. More

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It was a quick state inspection. I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the stic I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the sticker put the sticker on straight and was thorough to make sure my car was safe to drive on the lovely unsafe roads we have here in massachusetts. Thank you again guys More

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Had the rim repaired for a dent would’ve thought they would’ve cleaned the whole tire not just a little spot. The dent was in. would’ve cleaned the whole tire not just a little spot. The dent was in. More

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Very professional. Customer service is SUPERB! Right down to text messages while car is in service! Customer service is SUPERB! Right down to text messages while car is in service! More

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The Service at BMW in Shrewsbury is second to none! Theo was my service representative and he was professional, fast with my car, and extremely pleasant. Theo was my service representative and he was professional, fast with my car, and extremely pleasant. More

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