Curt Douglas
Curt Douglas at BMW of Shrewsbury

Curt Douglas | Page 6

Service Manager

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
66 Reviews
4.9

66 Reviews

Write a Review

66 Reviews of Curt Douglas

November 13, 2024

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Employee Rating

Excellent service and communication throughout the process. The service technician kept me well informed and was extremely courteous. More

by whermans24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

BMW of Shrewsbury responded

Thank you for sharing your experience with us! We're delighted to hear that our team at BMW of Shrewsbury provided excellent service and kept you well-informed. We appreciate your feedback and look forward to serving you again in the future!

November 10, 2024

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Employee Rating

Sam awesome person he is help me out during my BMW service today realy appreciate More

by Mansourantone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

BMW of Shrewsbury responded

We are glad to hear that Sam took excellent care of your BMW's service needs. Thanks for choosing BMW of Shrewsbury!

Nov 10, 2024

Mansourantone responded

Thank you

October 30, 2024

Dealership Rating
Employee Rating

Finest dealership I have been to very modern great customer service with a welcome coffee bar More

by tjmonsour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

BMW of Shrewsbury responded

It is great to hear that you enjoyed our modern facility and customer service! Thank you for sharing this feedback with the BMW of Shrewsbury team.

October 28, 2024

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Employee Rating

Work on my vehicle with precision. Theo followed up with a call on an extra item to be fixed More

by Theo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 28, 2024

BMW of Shrewsbury responded

We are honored to receive your support, Theo. Thank you! - BMW of Shrewsbury Team

October 24, 2024

Dealership Rating
Employee Rating

Always a pleasure, great staff, friendly and outgoing. Everyone say hello and makes you feel welcome! More

by Fran
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 25, 2024

BMW of Shrewsbury responded

Fran, we're delighted to hear that you felt welcomed by our team at BMW of Shrewsbury! Thanks for sharing your experience with us.

October 18, 2024

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Employee Rating

The dealer was easy to deal with quick to respond to my request for an appointment in the time frame I requested. The people I dealt with were friendly and the work was completed in a timely manner. I wo More

by acar911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna Morgan, Matt Roy

Oct 18, 2024

BMW of Shrewsbury responded

Thank you for recommending BMW of Shrewsbury! We're glad to hear that our team was responsive and friendly, making your experience a positive one. We appreciate your support and look forward to serving you again in the future!

September 25, 2024

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Employee Rating

Matt was an incredible help to me and guided me through the entire process. I appreciated his help and expect that all his customers do to! He is very professional and personable. You are lucky to have hi More

by paul_laventure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

BMW of Shrewsbury responded

Paul, we're delighted to hear that Matt provided such excellent assistance at BMW of Shrewsbury. Thanks for the kind words and support!

September 06, 2024

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Employee Rating

Great service department. Fair, honest, and quick to get your car sorted out. Would definitely recommend More

by rlavorgn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ethan

Sep 09, 2024

BMW of Shrewsbury responded

Thank you for recommending our service department at BMW of Shrewsbury! We're glad to hear that you found us fair and efficient. Safe driving!

August 29, 2024

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Employee Rating

Both the gentleman who checked me in and serviced my car were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank More

by richard.ciesluk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

BMW of Shrewsbury responded

Richard, we're glad to hear our team at BMW of Shrewsbury made the process simple and accommodating for you. Thanks for sharing your experience!

August 26, 2024

Dealership Rating
Employee Rating

They did a wonderful job. It is always an excellent experience to go to this dealership. I have done it for years. More

by bobgise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

BMW of Shrewsbury responded

Thank you for your continued support and kind words! We're delighted to hear that each visit to BMW of Shrewsbury has been excellent. Looking forward to serving you for many more years!

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