Cynthia Crum | Page 2

Relaxed and smooth This dealership had a very relaxed environment. You don't feel pressured to buy instantly. Gregory took his time with every question that I had and m This dealership had a very relaxed environment. You don't feel pressured to buy instantly. Gregory took his time with every question that I had and made sure that I had a great experience. Prices were low for the cars that I was looking for. Finance dept was efficient as well, offering many conveniences that I was unaware of. I plan on using them again in the future should I stay in the area. More

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Routine service I was in and out in reasonable time...free car wash is a nice benefit!! People I dealt with were helpful and pleasant to deal with! I was in and out in reasonable time...free car wash is a nice benefit!! People I dealt with were helpful and pleasant to deal with! More

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Santa Fe Sport The people were friendly and knowledgeable and the price of the vehicle was good. I had researched many vehicles and dealers on line and was happy and The people were friendly and knowledgeable and the price of the vehicle was good. I had researched many vehicles and dealers on line and was happy and surprised with your price. More

by CGHORTON84 Verified Customer Verified Customer

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Hard working, knowledgeable, helpful and honorable people Treated very well in every way, team made the process as pleasant as possible and felt that nothing was adversarial or negative about the relationship Treated very well in every way, team made the process as pleasant as possible and felt that nothing was adversarial or negative about the relationship More

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Best Buying Experience Did my homework via Truecar.com first...saved a substantial amount of money, ate a Phila pretzel, had a couple cups of coffee and had a very enjoyable Did my homework via Truecar.com first...saved a substantial amount of money, ate a Phila pretzel, had a couple cups of coffee and had a very enjoyable buying experience...highly recommend Pacifico because they honored the Truecar price and were very professional. More

by bud787 Verified Customer Verified Customer

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Great Sales person was very helpful and very accommodating to myself and my family, I would have like to have gotten more for my trade-in, but did not feel Sales person was very helpful and very accommodating to myself and my family, I would have like to have gotten more for my trade-in, but did not feel like prolonging the process. More

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Excellent experience Overall it was an excellent car buying experience. Marc my sales person was extremely professional, helpful and responsive. The whole process when ver Overall it was an excellent car buying experience. Marc my sales person was extremely professional, helpful and responsive. The whole process when very fast which is something I appreciated. Everyone at Pacifico was helpful and friendly. More

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Excellent Customer Service Everyone at the dealership was great from Cynthia on the phone to Michael in person it was a great experience all the way around. Highly recommend! Wi Everyone at the dealership was great from Cynthia on the phone to Michael in person it was a great experience all the way around. Highly recommend! Will use them for service too! More

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Excellent Salesman I was helping my mom find a car for lease and after I felt I wasn't getting the best deal from another dealership, I reached out to Pacifico Hyundai/ I was helping my mom find a car for lease and after I felt I wasn't getting the best deal from another dealership, I reached out to Pacifico Hyundai/ Mazda. They did give us a better deal over the phone so we went with them. Gregory Glascoe was the salesperson assigned to us and from our first introduction he was very upbeat and enthusiastic and a had a very positive energy. He was genuinely interested in making sure we had a great experience and that all our questions were answered. Most dealerships say they are all about customer service but few actually are. Gregory was outstanding and did everything he said he would. Everyone we came in contact with was pleasant and helpful. If I have anything negative to say its that the first person I'd spoken with (not Gregory) did not return my call in the 30-45 mins that he said he would, I reached out to him again after about 4/5 hours...it was the end of the month so things could have gotten busy but still felt that he could have gotten someone to call to let us know he hadn't forgotten about us.....but all in all it was a great experience and I highly recommend this dealership and Gregory in particular. More

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I actually enjoyed buying this car! I surfed the Internet for new small car prices - Volkswagen, Honda, Mazda, Nissan, Kia, Ford, Toyota, Hyundai. Pacifico Hyundai's Accent came up the b I surfed the Internet for new small car prices - Volkswagen, Honda, Mazda, Nissan, Kia, Ford, Toyota, Hyundai. Pacifico Hyundai's Accent came up the best. I was pleasantly surprised when Cynthia Crum gave me over the phone the exact price of the hatchback, right to the penny. The very next day, Reggie Jefferson took me to the Pacifico office and within two hours, handed me the papers and the keys to the Accent. It was brand spanking new, only 3 miles on the odometer, and sparkling clean, gleaming in the sunlight. I love that car, and like it more with each day. I am writing this review now to show my gratitude for the friendliness and quick help given by Ms. Crum and Mr. Jefferson. My previous experience with car sales folk has been dreary and a drag but these 2 Pacifico employees make me look back with fondness at their honesty, complete command of their material, and their forthrightness. I actually enjoyed buying this car as much as I now enjoy the car itself! More

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