Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena | Page 8

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.8
327 Reviews
4.8

327 Reviews

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327 Reviews of Cyrena Morena

May 02, 2025

Dealership Rating
Employee Rating

The service at this Mazda location is outstanding! ! My second car from here and every experience has been excellent More

by VINNYATHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Capistrano Mazda responded

We are so pleased to hear you have had such a wonderful experience! Thank you for taking the time to leave a review!

April 26, 2025

Dealership Rating
Employee Rating

Provides a quick, comprehensive, and customer friendly service on your Mazda but at a premium price . More

by ANENBERG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Capistrano Mazda responded

We appreciate your review and will make sure your feedback is communicated to the team! Thank you, Capistrano Mazda

May 29, 2024

Dealership Rating
Employee Rating

Just added a **THIRD** Mazda bought from my AMAZING superstar sales gal Forouz!! Again, a flawless purchase… I ordered this new ‘24 Miata from the factory. Forouz is very passionate about Mazdas and a More

by OPPITECT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Afzal, Forouz Mohisefat

June 05, 2023

Dealership Rating
Employee Rating

This is my **second** new Mazda purchase from Forouz at this excellent family-owned dealer. These recent two transactions have been the easiest and most most hassle-free of the dozens of new cars that I’ve More

by OPPITECT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2023

Capistrano Mazda responded

Thank you so much for your positive feedback! I will make sure Forouz knows how much you appreciated here help. Let us know if there is anything else you need for your new Mazda.

May 02, 2023

Dealership Rating
Employee Rating

Just like review I wrote about this dealership's counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the sho More

by SanJuanCoffeeGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2023

Capistrano Mazda responded

Thank you for your glowing review. If there is anything else we can do for you please reach out to us and let us know.

August 19, 2022

Dealership Rating
Employee Rating

Everybody is great at Capistrano Mazda! I am completely satisfied with how friendly and professional the entire staff is at Capo Mazda. More

by otto.464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Capistrano Mazda responded

Thank you Otto! Let us know if there is anything else we can do for you. We hope your next visit is just as satisfying. Jack

October 14, 2021

Dealership Rating
Employee Rating

Everyone was super helpful and very nice. Sent video of actual inspection of my vehicle. That was a first. Loved it More

by dweir2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Capistrano Mazda responded

So happy yo hear you liked our video process with updating our customers about their vehicle in real time, we are thankful for your review! Kate

September 19, 2021

Dealership Rating
Employee Rating

Nothing but positive things to say about this dealership. Thanks for always taking care of me! So glad to have Rick and Cyrena as my go-tos. More

by jordanestes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Katz , Hugo Diaz

Sep 30, 2021

Capistrano Mazda responded

Absolutely Jordan! It is our pleasure and thank you for being a loyal customer. Kate

September 11, 2021

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Employee Rating

Bennett Deming was the reason for our 5-Star rating. Ask for him for an exceptional service. The cars are great quality and great value - and the service by Bennett was white glove. He was very thor More

by Jillaschulman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Aydemir, AJ Jamshidi, Bennett Deming

Sep 13, 2021

Capistrano Mazda responded

Hello, Thank you for taking the time to write this review about Bennett and we are so happy to hear how he provided you with a white glove experience, that is our goal here at Capo Mazda. We appreciate it! Kate

September 11, 2021

Dealership Rating
Employee Rating

Capo Mazda’s does all my service on my CR5. My service advisor Cyrena is awesome. So easy to make an appointment or I just text her to ask a question. She responds quickly and answers my questions. W More

by Traverso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cyrena

Sep 13, 2021

Capistrano Mazda responded

Happy to hear you are taken care of by Cyrena and that your experiences with us are easy and with no hassles, thank you for the review! Kate

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