DJ Tramp | Page 7

Fast and happy I came into Tucson subaru to purchase a new wrx. DJ made the experience streamlined and was very helpful. Kevin made me feel welcome and was very help I came into Tucson subaru to purchase a new wrx. DJ made the experience streamlined and was very helpful. Kevin made me feel welcome and was very helpful whenever I had any questions. Traci Roberts was top tier helpful and I very much enjoyed buying a car from staff like her. She made the experience quick and painless. Thank you Traci More

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Tire Warning Light Recently, my tire warning light came on. A week earlier, the same thing happened. When I stopped by the service department at Tucson Subaru the firs Recently, my tire warning light came on. A week earlier, the same thing happened. When I stopped by the service department at Tucson Subaru the first time, I was told I had a nail in one of the tires. I thought I just had an air pressure issue. I didn't have time to wait to get the tire checked out so I drove away. Only a few days later, the tire light came on again. I went back to the service department thinking the original tire with the nail was still causing problems. However, I found out another tire had a screw in it! This time, I had a little more time. Thank goodness for the great service staff. I want to commend London Tobin, Brian Senff, Weston Hoge and Juan Jacob for their outstanding service. Each of these four employees took the time to explain my situation and then repaired the tire. Not only that, they discovered a small oik leak in my engine and repaired that too. Plus, I only waited about half an hour. I couldn't be more impressed with the service team. Thank you very much for your effort. I highly recommend this dealership and especially, those four service techs. Thanks again. Tom Barker More

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Very courteous and professional...honest Mike Henry was very friendly and courteous to us when we arrived. No pressure. He answered all our questions in a very satisfactory manner. He alwa Mike Henry was very friendly and courteous to us when we arrived. No pressure. He answered all our questions in a very satisfactory manner. He always made sure we understood everything and we were comfortable. As the deal progressed we met Loren Henry, and the treatment we received was just as good as Mike's. Loren was very enthusiastic and friendly and honest. Ms. Duran, just like the others, was very friendly and accommodating. She was very thorough and professional. We never felt overwhelmed by anything. More

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Refreshingly Professional and Void of Pressure I recently purchased my very first Subaru at Tucson Subaru from Anthony Taorima and couldn't be any more pleased. It was the first time in my life tha I recently purchased my very first Subaru at Tucson Subaru from Anthony Taorima and couldn't be any more pleased. It was the first time in my life that walking into a car dealership wasn't terrifying or stressful. There was never a moment of feeling pressured throughout the entire experience, from beginning to end. In fact, Anthony encouraged me to walk away from the proposal, giving me a few days to consider it, while he and his team worked out the financing details, as well as a way to get me out of a very bad car deal I had made the previous year from a dealer that I now realize was more questionable in their ethics than I had imagined. I had always wanted a Subaru, but until this year (2019), there wasn't a model large enough to seat my entire family of 6. The Ascent came to the rescue. I am blown away with this vehicle's impressive features, safety, design, engineering and handling, as well as how I was treated by the entire staff of Tucson Subaru. In the future, I will only buy Subarus, and only from this dealership. Thanks guys! More

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Everything worked out! Update: The car had some trouble and needed repairs at first after getting it, but the used car manager DJ Tramp was very gracious and agreed to cov Update: The car had some trouble and needed repairs at first after getting it, but the used car manager DJ Tramp was very gracious and agreed to cover the problems! Happy to have got it fixed quickly! Original: Buying a car for the first time can be a little stressful, but Ken Murch was very helpful and saw me through the entire process. Got a good deal on a low-mileage used '12 Subaru Forester and I couldn't be happier. Great place! More

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Excellent customer service and low pressure environment We met Bob Wilson at the door as walk-in customers wanting to look at a vehicle seen on-line. Bob was very friendly and willing to help. We took a tes We met Bob Wilson at the door as walk-in customers wanting to look at a vehicle seen on-line. Bob was very friendly and willing to help. We took a test drive and mentioned to Bob that the car was nice but we were going to look at a couple more elsewhere before making a decision. Bob did not try any high pressure and wished us well. The next day, Bob sent email letting us know of a price change and asked if we were still interested. We were and shortly we were driving off in the vehicle we had hoped to have for our daughter. I have never been very impressed with any car dealership but Bob Wilson and Tucson Subaru have changed my mind. They are great and I will certainly return when I'm looking again for another vehicle. More

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New Car! Bought our new vehicle at Tucson Subaru and couldn't be happier! DJ, Chris, and Jennifer took great care of us! They listened to what we were searchin Bought our new vehicle at Tucson Subaru and couldn't be happier! DJ, Chris, and Jennifer took great care of us! They listened to what we were searching for, helped us find the perfect vehicle for our needs, gave us a fair trade in value on our 2006 Honda Civic, and discussed all of our options for our financing (and worked with us to find the best rate) while making sure any questions we had were answered. We would not hesitate to work with everyone at Tucson Subaru again in the future! Thank you! More

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I don't even have my 2014 Subaru Xtrek anymore! but i wholeheartedly love this dealership and my sales guy Kevin! I definitely would recommend him to other folks. I may even go back soon to let hi but i wholeheartedly love this dealership and my sales guy Kevin! I definitely would recommend him to other folks. I may even go back soon to let him sell me an Ascent.) it's important to know their service department is lovely. everyone is great that works there. they definitely retain their employees, I can tell! (my BMW service department is wretched. the place is nice, but the people are not all that.) More

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Revirw So happy we bought our truck thru Tucson Subaru. The sales team worked hard to get the payment I was comfortable with. The only problem,the window tin So happy we bought our truck thru Tucson Subaru. The sales team worked hard to get the payment I was comfortable with. The only problem,the window tint was damaged removing sale stickers. When I expressed my concern Az sun and all the sales manager completely understood and will cover the cost to replace. He didn’t have to but that is what makes a good business. More

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No stress car buying! I get very stressed when having to buy a car. Not here! Anthony and DJ were very kind and helpful. With a newborn, it can be hard to do anything. Anth I get very stressed when having to buy a car. Not here! Anthony and DJ were very kind and helpful. With a newborn, it can be hard to do anything. Anthony was very understanding and was not pushy. He answered all our questions and made it easy for us . Our experience was great thanks to them! More

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