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Start your review of Dale Umscheid.
Dale Umscheid
Dale  Umscheid, Parts Salesperson, Laird Noller Ford Topeka
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Dale Umscheid

Parts Salesperson

Laird Noller Ford Topeka

2245 SW Topeka Blvd
Topeka, KS 66611

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4 Reviews of Dale Umscheid

June 12, 2019

Dealership Rating
Employee Rating

"Recalls Review "

- MSALERNO21793 Verified Customer

Super helpful and informative. They give me a courtesy car for my second day since they didn’t have enough the first day. Very helpful wand answered all questions.

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Recommend Dealer
Yes

Other Employees Tagged: Scott Watson

May 23, 2019

Dealership Rating
Employee Rating

"Great service "

- Stamp Verified Customer

As usual good service. I use this dealership for my service because when they are done I feel confident the work was done correctly. My service tech Reginald was outstanding. He made recommendations for needed service that I wasn’t aware of.

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Recommend Dealer
Yes

Other Employees Tagged: Scott Watson , Reginald Felts

May 24, 2019

Laird Noller Ford Topeka responded

Your safety and customer service are always top priority. Thank you for your continued business!

December 13, 2018

Dealership Rating
Employee Rating

"Slow, incomplete and open ended."

- Bweakl3 Verified Customer

I arrived, addressed my concerns and questions. Parts department didn’t have definitive answers for me. I was told “we’ll get it taken care of real quick.” 1-1/2 hours later I was told my vehicle was ready. Upon retrieval of my vehicle, my tuner was left unplugged, my keypad code wasn’t presented to me and my seat was dirty. It was an overall bad experience. I suppose I’ll search for another Ford dealership within 100 miles even, that will and can provide better service than Laird Noller Ford of Topeka. Service staff was short and rude, parts department seemed uneducated and uninterested. All in all, terrible service.

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Recommend Dealer
No

November 01, 2018

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"Appreciate the responsiveness of the entire team!"

- asdfghjk

I most recently interacted with the service department over a tire issue. The tech performed the appropriate testing to isolate the problem and was fixed to my satisfaction.

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Recommend Dealer
Yes
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