- dorschpete
Have been dealing with this dealership for 40 years. Have always been treated fairly. Great group of people, well run and clean. Would highly recommend!
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Feb 23, 2021 -
Dorsch Ford Lincoln Kia responded
Thank you for your years of business with us at Dorsch Lincoln! We are lucky to have loyal customers like you, and we greatly appreciate your feedback!
- trink427
Always have great service at Dorsch Ford. Rob Brosig was great to work with. This is my 7th f 150 from Dorsch Ford, recommend them
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Jun 08, 2020 -
Dorsch Ford Lincoln Kia responded
Your 7th Ford F-150! Thank you so very much for your continued business. Rob and the team are here if you have any other questions!
- Anna
The new oil change check in is quick and easy to use. As always it included a multi point inspection of my Ranger which helps me plan for future repairs e.g. tires or battery.
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Mar 31, 2020 -
Dorsch Ford Lincoln Kia responded
Thank you for coming to us for service, Anna!
- trink427
Henry Cobb was very friendly and helpful, service was excellant. I have always had great service at Dorsch Ford and will continue to go there
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Jan 31, 2020 -
Dorsch Ford Lincoln Kia responded
We appreciate your continued business! Henry and the team are here for all your future needs!
- rpruitt
Please be advised that this dealership now charges a 3% surcharge on all services paid with a credit card. I do not know if this is the same at other dealerships. I do know I will not buy another used or new vehicle at Dorsch Ford. They just lost my loyal customer over 3%
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Jan 22, 2020 -
Dorsch Ford Lincoln Kia responded
Hello rpruitt - With the growth in credit card rewards over the past three years, the cost of these rewards has been passed on to small businesses at 3-5% of the total credit card charge. To avoid raising prices for all of our customers, we have partnered with our credit card company to give customers the option of paying via cash, check or debit card at no charge or for you to pay via credit card and pay the 3% credit card surcharge directly to the credit card company. This 3% surcharge goes straight to the credit card company - not to the dealership - and allows us to avoid raising prices for all customers. Businesses among all industries across the state are implementing this solution to help avoid price increases for all customers. We are giving customers the option of either avoiding the surcharge with cash, check or debit, or continuing to pay with credit card and paying the surcharge to the credit card company. We appreciate your concern on this issue and wanted to give customers the option as opposed to simply raising prices for all. Feel free to message us directly with any further questions or concerns. Thanks!
- Ford
Went in for a oil change. And they found my tie rod was going out on the passenger side. Took care of in very responsible time . Nice job 👍
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Jan 06, 2020 -
Dorsch Ford Lincoln Kia responded
We want you to be safe and be respectful of your time. Thank you for coming to us for service!
- Mel23
Damian did a great job! I had an appointment and they were already expecting me, so I was taken care of right away. That is appreciated! He helped me to get the rebates on tires and everything went smoothly, thank you.
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Jan 03, 2020 -
Dorsch Ford Lincoln Kia responded
We're delighted to hear that Damien provided you with exceptional service. Thank you for being a valued customer!
- dzinser14
Appreciate the facilities with being able to work while waiting for my routine Oil Change and Tire Rotation. A bonus to have the vehicle washed.
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Dec 18, 2019 -
Dorsch Ford Lincoln Kia responded
We want you to be fully accommodated and comfortable during your visit. Thank you for coming to us for service and for your feedback!
- clafjamie
I visited Dorsch Ford east on 11/27 for an oil change and transmission service. From the time I pulled in to the time I left, I had exceptional service!
I have been taking our vehicle to this service station for 2 years and have never had a complaint about the service or an employee. During this service I had Jonathon Sratton and I can’t recommend him enough!!!
Thank you Jonathon and the entire Dorsch Ford east employees for the terrific service!
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Dec 16, 2019 -
Dorsch Ford Lincoln Kia responded
Thank you for your continued loyalty to our service center and for recognizing Jonathan's good work. We love what we do and love seeing familiar faces return! Thanks again!
- ektasaxton4
came in for oil change and to schedule apt. for recall, took two hours for oil change, come to find out they did the recall as well but never informed me. couldn't figure out why I had to wait 2 hours for a scheduled oil change.
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Nov 21, 2019 -
Dorsch Ford Lincoln Kia responded
Thank you for sharing this with us. We appreciate you coming to us for service, and we deeply apologize that you were not informed that the recall had been done as well. We know your time is valuable and have taken note of this so we can improve our service in the future. Thanks again!