Damir Sabolcec | Page 2

The finance process to purchase the car went very well but the problem was after we bought the car. We did not get any information regarding the payments in the usb key he gave us. We sent several emails but the problem was after we bought the car. We did not get any information regarding the payments in the usb key he gave us. We sent several emails to the saler Natasha Parsard but she was not helpful to help us setting up an account. Finally one week before the deadline, we went to Honda and found out why we could not set up an account. It was because our lender was Truist bank not Honda Financial as the saler thought and they needed our green card, our application was incomplete! But the finance representative Damir Sabolcec tried to contact us ONLY one week before the deadline and could not reach my husband. He did not email us! Anyway they changed the deadline and after waiting 1 week as he told us to get the letter, we emailed him. The following day because we did not hear from him we contacted Truist to get our account number to set up an account finally. He replied to us later the same day and gave us the account number. We received their letter 1 week later. Very disappointing! How he handled our finance application was not professional at all!!! Lesson learned : You need to be proactive because you will be in trouble not them if you are late for your first payment. More

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Sean was very patient, professional and friendly during our search for the right van for our family. our search for the right van for our family. More

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Great location, excellent sales service provided by Mr. Ze. Very big thanks go to the finance department for contacting me and working with me to address my concerns. Overall, it was great experience worki Ze. Very big thanks go to the finance department for contacting me and working with me to address my concerns. Overall, it was great experience working with everyone at Criswell Honda. More

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Great experience leasing a Honda C RV with Ze at Criswell Honda! Would happily come back again. Honda! Would happily come back again. More

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It was really a very pleasant and seem less working with Ze on my Honda Odyssey 2024 purchase. His is very professional and helped me understand all the things around this purchase. He followed up in timely Ze on my Honda Odyssey 2024 purchase. His is very professional and helped me understand all the things around this purchase. He followed up in timely manner and kept me posted. I really recommend him. Thank you. More

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This was the best car buying experience, Dominique was wonderful and I will recommend to anyone I know looking to purchase a car. Everyone was welcoming , helpful and not at all aggressive like some place wonderful and I will recommend to anyone I know looking to purchase a car. Everyone was welcoming , helpful and not at all aggressive like some places I visited. From the time I arrived until I left with my new vehicle I felt valued as a customer and supported in such a big purchase. I love my new car and whenever it is time for another Criswell will definitely be my first stop. I walked in as customer but I left feeling like I had new friends. From the manger , other sales reps, and finance dept. rep it was a very pleasant experience and I am thankful for their customer service, support, and kindness. More

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Dominique is my go-to dealer for years now. He is the best! He always takes the best care of our whole family, and treats us like his own family. He is truly special and one of a kind. He is a He is the best! He always takes the best care of our whole family, and treats us like his own family. He is truly special and one of a kind. He is always beyond helpful, and we keep coming back because of him. More

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Sean was outstanding. He answered our initial call at 7:30pm, well after hours. He set an appointment with us the very next morning and we were in a new car within 2 hou He answered our initial call at 7:30pm, well after hours. He set an appointment with us the very next morning and we were in a new car within 2 hours. He was patient, calm, courteous, and caring. He took the time to answer our many questions and made us feel very comfortable through the seamless process. I would highly recommend purchasing a car from him and his dealership. Thank you Sean! Brian and Margarida More

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Excelente atención tube con el señor Dominic , me aclaro todo el proceso de la compra de mi carro muy bien , le agradezco, excelente servicio , todo el proceso de la compra de mi carro muy bien , le agradezco, excelente servicio , More

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I want to thank John Hicks for helping my wife and I purchase our new car and appreciate how he made the process much smoother.Hands down the best we appreciate the help. If you are looking to buy a new purchase our new car and appreciate how he made the process much smoother.Hands down the best we appreciate the help. If you are looking to buy a new car John Hicks is your guy! More

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