Damon Tavarez

Greenway Kia West responded

Hi Melanie, We're very sorry to hear about your recent experience. We take your concerns seriously, and we apologize for the disorganization and lack of communication you described. That’s not the level of service we strive to provide at Greenway Kia West. We’d like the opportunity to address this and improve your experience. Please reach out directly to our management team at (insert direct phone number or email), and we will make sure your concerns are heard and followed up on promptly. Thank you for your honest feedback — it helps us do better. Sincerely, The Greenway Kia West Team

Greenway Kia West responded

Hi Carlandradenson7, Thank you for the fantastic 5-star review! We're thrilled to hear that Ray, Jesse, and Andrew took such great care of you and kept you informed every step of the way. We know your time is valuable, and we’re glad we could get you in and out efficiently. We appreciate your business and look forward to seeing you again at Greenway Kia West! Best regards, The Greenway Kia West Team

Greenway Kia West responded

Thank you so much for the incredible 5-star review, Milton! We're honored by your kind words and thrilled to hear that your experience at Greenway Kia West has been so positive and memorable. Our team is dedicated to making every customer feel valued through friendly service, transparent pricing, and ongoing care. Your appreciation means everything to us—we're grateful for your trust and look forward to serving you again! —Greenway Kia West Team

Greenway Kia West responded

Thank you for the heartfelt 5-star review, Indhira! We’re so glad to hear that Brad and the entire team at Greenway Kia West took great care of you. From fixing your vehicle to returning it clean, we’re proud to deliver service that goes the extra mile. Your kind words and gratitude mean the world to us—we truly appreciate you! —Greenway Kia West Team

Greenway Kia West responded

Thank you for your feedback, Judy. We understand that distance can be a challenge, and we truly appreciate you making the trip to visit us. If there’s ever anything we can do to make your experience more convenient—whether it’s service scheduling, shuttle support, or anything else—please don’t hesitate to let us know. We’re here to help! — Greenway Kia West Team 🚗💬

Greenway Kia West responded

Thank you for your feedback, Ron. While we're glad to hear your vehicle issue was resolved in a timely manner, we sincerely apologize for the lack of communication during the process. That’s not the level of service we aim to provide. We’re currently working on improving our communication systems and response times to make sure every customer receives timely updates and support. Your experience helps us identify where we need to improve, and we appreciate you bringing it to our attention. We hope to provide you with a much smoother experience on your next visit. — Greenway Kia West Service Team 🛠️📞

Greenway Kia West responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Greenway Kia West provided a professional experience from start to finish. We look forward to welcoming you back in the future!

Greenway Kia West responded

We're delighted to hear that your visit was quick and pleasant with our team at Greenway Kia West! Thank you for the kind words, and we're always here if you have more questions.

Greenway Kia West responded

It's wonderful to hear that Damon and the team at Greenway Kia West provided you with such a positive experience. Thank you for your kind words!

Greenway Kia West responded

We appreciate your feedback and will consider it as we continually strive to improve the customer experience at Greenway Kia West. See you next time!