Damon Tavarez
Damon Tavarez at Greenway Kia West

Damon Tavarez

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.7
16 Reviews
4.7

16 Reviews

Write a Review

16 Reviews of Damon Tavarez

June 08, 2025

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Employee Rating

This location is always disorganized, lacks communication internally and externally with customers. The customer service is horrible, and when asked for management; they are never available and do not return More

by Sincerelymelanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2025

Greenway Kia West responded

Hi Melanie, We're very sorry to hear about your recent experience. We take your concerns seriously, and we apologize for the disorganization and lack of communication you described. That’s not the level of service we strive to provide at Greenway Kia West. We’d like the opportunity to address this and improve your experience. Please reach out directly to our management team at (insert direct phone number or email), and we will make sure your concerns are heard and followed up on promptly. Thank you for your honest feedback — it helps us do better. Sincerely, The Greenway Kia West Team

June 07, 2025

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i was in and out ray,jesse and andrew did an awesome job with my car made sure i was updated on everything More

by carlandradenson7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins , andrew

Jun 10, 2025

Greenway Kia West responded

Hi Carlandradenson7, Thank you for the fantastic 5-star review! We're thrilled to hear that Ray, Jesse, and Andrew took such great care of you and kept you informed every step of the way. We know your time is valuable, and we’re glad we could get you in and out efficiently. We appreciate your business and look forward to seeing you again at Greenway Kia West! Best regards, The Greenway Kia West Team

May 29, 2025

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I am grateful for bread and the staff of Greenway West. I truly appreciate everything they do. They fixed the car they clean it. They do everything so nice. I am very grateful. More

by IndhiraFeliciano
Service Price Transparency
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Recommend Dealer
Yes

May 29, 2025

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Kia West is a wonderful dealership that consistently goes above and beyond to make customers feel valued and appreciated. With a friendly and knowledgeable team, they offer a warm, stress-free environment fo More

by miltonrodriguezherrera
Service Price Transparency
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Recommend Dealer
Yes

May 25, 2025

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Is too far from my house. It takes me too long to get there.ok More

by judymedina123
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2025

Greenway Kia West responded

Thank you for your feedback, Judy. We understand that distance can be a challenge, and we truly appreciate you making the trip to visit us. If there’s ever anything we can do to make your experience more convenient—whether it’s service scheduling, shuttle support, or anything else—please don’t hesitate to let us know. We’re here to help! — Greenway Kia West Team 🚗💬

May 24, 2025

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The problem was fixed in a timely manner. When car dropped off I was given a phone number to check on my car . I could call or text when I called it stated that the number was in use I tex More

by RONTERRYR1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

May 27, 2025

Greenway Kia West responded

Thank you for your feedback, Ron. While we're glad to hear your vehicle issue was resolved in a timely manner, we sincerely apologize for the lack of communication during the process. That’s not the level of service we aim to provide. We’re currently working on improving our communication systems and response times to make sure every customer receives timely updates and support. Your experience helps us identify where we need to improve, and we appreciate you bringing it to our attention. We hope to provide you with a much smoother experience on your next visit. — Greenway Kia West Service Team 🛠️📞

May 18, 2025

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All the staff were professionals. From check in process to the check out. Definitely returning. Thank you More

by juan.ponce.rivera
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Lana Gault

May 19, 2025

Greenway Kia West responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Greenway Kia West provided a professional experience from start to finish. We look forward to welcoming you back in the future!

May 16, 2025

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The staff is helpful, friendly and inviting. They are always available to answer questions. This time is was a pretty quick visit! More

by nicole.bee.gaston
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 19, 2025

Greenway Kia West responded

We're delighted to hear that your visit was quick and pleasant with our team at Greenway Kia West! Thank you for the kind words, and we're always here if you have more questions.

May 14, 2025

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Employee Rating

Damon Tavarez did a really nice job! So did everyone else I came in contact with. Everyone was very helpful and nice. More

by mjanelleg2
Recommend Dealer
Yes

Other Employees Tagged: Damon Tavarez

May 15, 2025

Greenway Kia West responded

It's wonderful to hear that Damon and the team at Greenway Kia West provided you with such a positive experience. Thank you for your kind words!

May 14, 2025

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Employee Rating

I'm new to Kia and was impressed with the professional by the staff. Was not impressed with restroom More

by lacreshamcclendon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 15, 2025

Greenway Kia West responded

We appreciate your feedback and will consider it as we continually strive to improve the customer experience at Greenway Kia West. See you next time!

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