Dan Ford | Page 40

They Aim to Please!!! I am not a person that enjoys talking to salesmen, so it took my husband a while to get me to the dealership. Wow, did I get a surprise here. We were I am not a person that enjoys talking to salesmen, so it took my husband a while to get me to the dealership. Wow, did I get a surprise here. We were greeted by Ken Murch and it was all uphill from there. He was very patient with all my questions and comments. This is our first Subaru and we are sure we did the right thing. Ken was very helpful and took his time with us since we are getting up in years, although, I am sure he would have done the same if we were younger. I would also like to mention Derek Monetti from parts. As I was waiting for him, he was waiting on a man that would have tested a saint. He was very patient with him, listened to him, and the man left happy. I found everyone that we were in contact with at this dealership to be all about the customer. I have dealt with the public most of my life and these people give their best to the people they serve. I want to thank everyone I came in contact with for a very nice experience. More

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Buying a new car excellent dealership very friendly and everyone made you feel like a person not a customer and answered any and all questions.Kevin was very helpful excellent dealership very friendly and everyone made you feel like a person not a customer and answered any and all questions.Kevin was very helpful and very nice. thanks More

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Excellent sales staff! I had a great experience at this dealership! They were friendly and hasslefree. The dealership was very nice and had a lot of variety to choose fro I had a great experience at this dealership! They were friendly and hasslefree. The dealership was very nice and had a lot of variety to choose from. Also they financed me very quickly and probably the quickest amount of time! Thank you! More

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An Awesome Puchase Experience From Ken's initial greeting to driving off in our new car, we had a great time. Dog food and water for our furkid and snacks, coffee and water for us From Ken's initial greeting to driving off in our new car, we had a great time. Dog food and water for our furkid and snacks, coffee and water for us throughout the process. Terry was great with pricing and Curt actually listened to our questions about warranties. Dan offered to make our first service appointment for six months from now! More

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SUBARU of Tucson, The BEST! TO; The now SUBARU of tucson . I wish to compliment all the folks of Subaru of Tucson on your well run organization. I have owned 6 or 7 Subar TO; The now SUBARU of tucson . I wish to compliment all the folks of Subaru of Tucson on your well run organization. I have owned 6 or 7 Subaru's over the last several years. Five from Tucson Subaru. The last 3 from Bob, the salesman, The last 4 with Dan as the chief of the service team. In every case These two were the absolute best. I have lived all over the country, and owned many cars, Lexus, Toyota, BMW, Mercedes,etc. and never been better treated or served. I feel both these gentlemen are good fiends, good people, and Great Professionals. PS :All the Subaru's are or were GREAT! More

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Helpful Steve Norris was very helpful and patient in dealing with a senior couple who tried sitting in numerous vehicles to find one comfortable for a passeng Steve Norris was very helpful and patient in dealing with a senior couple who tried sitting in numerous vehicles to find one comfortable for a passenger with back problems. At the end of a tiring afternoon, he offered to drive the new purchase to our home and take our trade-in back to the dealership - a welcome kindness. More

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Service and personnel Anytime I have a question or concern about my Crosstrek XV the service department and my sales people have always been of great assistance. Everyone a Anytime I have a question or concern about my Crosstrek XV the service department and my sales people have always been of great assistance. Everyone at this dealership from the people at the front desk to sales staff and service personnel greets me with a smile on their face and the general attitude that I am important to them. That is so different from other businesses! The people I deal with seem to have the answer to my question at their fingertips. My small concerns seem to be of vital interest to them to make sure that I get the right answer to my question. I would recommend Tucson Subaru to anyone and have told my friends they need to go see Joe or Terry when they're ready to buy a new car. More

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Fantastic! A wonderful experience! And it all started with Kevin Woessner, my sales consultant, greeting me with a very friendly "Hello". Kevin answered all my A wonderful experience! And it all started with Kevin Woessner, my sales consultant, greeting me with a very friendly "Hello". Kevin answered all my questions. Even after going onto the Subaru website to look at the various options, I still had multiple questions for Kevin, and he answered all of them in a cordial manner; very professional, never condescending. After making my decisions on what to buy and which options, I was off to the Finance Department, where I met Curt McHenry. Curt reviewed everything I had agreed to with Kevin. He then explained a few additional options; never being impatient, and reviewed the pros and cons for each. Curt let me make the final decisions. Curt made the financial arrangements and agreement easy to understand. Another professional experience. While the car was being readied, Kevin took me over to the Parts Department, where I was introduced to Derek Monetti, my parts advisor. Derek set up the order for a few options that were not in stock, and told me right then and there when they world arrive. Now, that's professional. Next stop, scheduling... Kevin escorted me to the Service Department where I was introduced to Dan Ford. Dan scheduled the installation of the new parts on a date and time that fitted my (sometimes hectic) schedule. Again, very professional. My new car was ready to be driven away when Kevin did a very wonderful thing: he went over all the buttons, and knobs, and switches with me. But wait, the story isn't over... Kevin excuses himself, goes back into the showroom, and the Sales Manager, Loren Henry, comes out to personally thank me for my purchase of a new 2016 Subaru Forester! Wow, I thought, what a nice touch. Then Kevin appears with a bouquet of 12 red roses. WOW! Now that makes a woman feel special! I would certainly unconditionally recommend Tucson Subaru to everyone looking to purchase a new (or used) vehicle. And it's not just because of the roses; it's because of Kevin, Curt, Derek, Dan, and Loren, whose good nature, helpful manner, and professionalism made my experience a real joy. Every time I look at my new car, I smile. Thanks fellas. More

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Outstanding experience buying a new car! Tucson Subaru provides a total professional, knowledgeable and friendly staff from sales, finance, and service departments. Jack McVey in Sales ex Tucson Subaru provides a total professional, knowledgeable and friendly staff from sales, finance, and service departments. Jack McVey in Sales excels in listening skills, and questioning what features are important to a buyer. Without any pressure, Jack shows how Subaru's products provide the specific needs of the customer, plus adding superior safety, reliability and resale value that car buyers want. Jack can be counted on to do an outstanding job for any customer. Tim Hanson in Finance is extremely knowledgeable and competent, and continues Tucson Subaru's commitment to making the buying process a pleasant one. Manager Louie Ascencio also is excellent. Yesterday I took my Outback in for its first 6-month oil change and tire rotation. Dan Ford in Service completes the picture of why I'm glad I bought a Subaru. Again, professionalism rules. An additional bonus is the attractiveness of the waiting area: comfortable seating with large TV, separate tables for those needing computer workspace, and a delightful array of flavored coffees. Tucson Subaru rocks - and their products too! Nancy Weiss More

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A Happy Ending I really appreciate the courtesy and competence of my salesperson, Chris Smith, and the finance manager, Tim Hanson. Chris even gave me a tour of the I really appreciate the courtesy and competence of my salesperson, Chris Smith, and the finance manager, Tim Hanson. Chris even gave me a tour of the building. The greeters of the Company were in Halloween attire and really looked great! More

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