Dan Ford | Page 40

Outstanding experience buying a new car! Tucson Subaru provides a total professional, knowledgeable and friendly staff from sales, finance, and service departments. Jack McVey in Sales ex Tucson Subaru provides a total professional, knowledgeable and friendly staff from sales, finance, and service departments. Jack McVey in Sales excels in listening skills, and questioning what features are important to a buyer. Without any pressure, Jack shows how Subaru's products provide the specific needs of the customer, plus adding superior safety, reliability and resale value that car buyers want. Jack can be counted on to do an outstanding job for any customer. Tim Hanson in Finance is extremely knowledgeable and competent, and continues Tucson Subaru's commitment to making the buying process a pleasant one. Manager Louie Ascencio also is excellent. Yesterday I took my Outback in for its first 6-month oil change and tire rotation. Dan Ford in Service completes the picture of why I'm glad I bought a Subaru. Again, professionalism rules. An additional bonus is the attractiveness of the waiting area: comfortable seating with large TV, separate tables for those needing computer workspace, and a delightful array of flavored coffees. Tucson Subaru rocks - and their products too! Nancy Weiss More

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A Happy Ending I really appreciate the courtesy and competence of my salesperson, Chris Smith, and the finance manager, Tim Hanson. Chris even gave me a tour of the I really appreciate the courtesy and competence of my salesperson, Chris Smith, and the finance manager, Tim Hanson. Chris even gave me a tour of the building. The greeters of the Company were in Halloween attire and really looked great! More

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Wow!!! The people at Subaru are hands down the best around. The knowledge they have about their cars are like they designed and built them themselves. Thank The people at Subaru are hands down the best around. The knowledge they have about their cars are like they designed and built them themselves. Thank you Terry for all your help ,your patience and understanding made the experience much easier than we expected. We have found our car guy!! More

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Oil change I recently went in to get an oil change. The service all around was amazing! Dan made the oil change super easy and quick! While my kids and I were w I recently went in to get an oil change. The service all around was amazing! Dan made the oil change super easy and quick! While my kids and I were waiting, Steve and Terry came up, said "hi", played with the kids a bit and even offered us some water and snacks! As far as oil changes go--it was a pleasurable experience! I'll definitely be back! More

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Everything is perfect I now have 2 Subaru's thanks to Kevin. He made the sales experience as good as the one I have always had in service. My old service advisor Curt hel I now have 2 Subaru's thanks to Kevin. He made the sales experience as good as the one I have always had in service. My old service advisor Curt helped me do my sales paperwork and he was fantastic like always. Dan is the man in service he's been around since my 02 was new!!! This whole dealership is top notch!!! More

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Great Car Buying Experience Tucson Subaru consistently provides friendly and easy car buying experience. They are also number 1 in customer service. The service department is top Tucson Subaru consistently provides friendly and easy car buying experience. They are also number 1 in customer service. The service department is top notch. In fact I was so impressed with the service department that I traded my Nissan Frontier in for a Subaru Forester so that I wouldn't have to deal with a another dealer's nefarious service department. More

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"Miles above any car buying experience I have ever had " I have purchased many new cars in my lifetime and I'm aware of all the inside games and tricks car dealers can play. I have purchased 2 cars from Tuc I have purchased many new cars in my lifetime and I'm aware of all the inside games and tricks car dealers can play. I have purchased 2 cars from Tucson Subaru and serviced 3 other Subarus in their service department. Not even once did I have anything but AAA+ treatment in the service department from Dan Ford and the easiest 2 car purchases I ever had from Gil Warren. I did shop for the cars at the Phoenix Subaru dealers and had no problem getting what I wanted on my trade and the cost of the new cars. Aside from that everyone was extremely friendly, courteous and helpful.I couldn't be more pleased! More

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Great Salesman & Excellent Experience Buying New Car, A 1st Jack McVey is excellent. The only personality type which I can interact with especially when considering purchasing a vehicle - not my favorite action Jack McVey is excellent. The only personality type which I can interact with especially when considering purchasing a vehicle - not my favorite action to perform. Jack did absolutely everything perfectly - a rare occurrence in any sales interaction. I admit to being an extremely difficult customer and I applaud him for his professionalism, knowledge, understanding, and patience. I would also like to commend the following Service Dept. Personnel for their outstanding performance: Anthony & Dan. In general, although I did not get everyone's names, while waiting for my service, I did listen to the way in which the service personnel interacted with other customers. They were really great. I sincerely suggest that Tucson Subaru employ more people like these. More

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A totally no hard sell experience. Dealt with CJ and he was great. Not pushy, knew the car and was ready and able to answer all questions. We left feeling comfortable in our new vehic Dealt with CJ and he was great. Not pushy, knew the car and was ready and able to answer all questions. We left feeling comfortable in our new vehicle. I had been driving Toyotas for the last 15 years and won't be going back! More

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Unexpected purchase...unexpected experience An unexpected situation had me at the dealer looking for a replacement to my 2006 outback. Under different circumstances I would have preferred to do An unexpected situation had me at the dealer looking for a replacement to my 2006 outback. Under different circumstances I would have preferred to do internet purchase but CJ did an awesome job in restoring my faith in the car salesman. I got a very fair price, awesome customer care, friendly atmosphere and best of all we left with a smile on our faces. CJ and the rest of the team worked with us and helped make the experience as pleasant and to make sure that even we came in late in the day we were not rushed or pressured. CJ chatted with the kids, got flowers for the wife and gave us tips on our new adventure in Tucson. Left with a car and a friend. More

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