Dan Ford | Page 41

Excellence in customer service Since my initial interaction with this dealership (with Curt McHenry, as a service advisor) in 2013 with a recently purchased pre-owned 2006 Subaru Tr Since my initial interaction with this dealership (with Curt McHenry, as a service advisor) in 2013 with a recently purchased pre-owned 2006 Subaru Tribeca, I have been completely impressed with Tucson Subaru's consistent approach to excellence in customer service. In May 2013 I met Rudy Borneo and John Petersavage while purchasing my first new Subaru. Fair and open dealing, fantastic communication throughout the purchasing experience ... followed by my next new car purchase at Tucson Subaru in December 2013 ... the same, honest, transparent approach to business. Quite refreshing to say the least. A service department next to none. Fast forward to August 2015 ... my THIRD new Subaru ... here again, Rudy Borneo and John Petersavage have exceeded my expectations. I cannot stress how well Rudy and John and their colleagues at Tucson Subaru (such as Curt and Dan Ford) represent the Tucson Subaru franchise and the Subaru brand. To sum ... never hesitate to consider this Subaru dealership for your next new or used car purchase!! More

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Excellent service I brought my car in to service because rear seatbelts in my vehicle were not properly retracting. Because of this, my children would have a very hard I brought my car in to service because rear seatbelts in my vehicle were not properly retracting. Because of this, my children would have a very hard time buckling up and would have to re-tighten their seatbelts periodically. Dan Ford was the service advisor I worked with. He was very knowledgeable, professional and was able to quickly have the problem verified and parts ordered. When I returned to have the repair made I was surprised by just how quickly the vehicle was taken back and the repairs completed. The kids are very happy to have seatbelts that work properly, and I am glad that they are as safe as possible now. Dan definitely made the entire process painless and was great to work with. Thanks Dan! More

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Excellent customer service. Fast. Clean. Friendly. I had an amazing experience today And a hangout place for the kids was a bonus!Will be back!!! customer service. Fast. Clean. Friendly. I had an amazing experience today And a hangout place for the kids was a bonus!Will be back!!! More

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A very professional, friendly experience! I was referred to Trent at Tucson Subaru by a very satisfied customer. Trent was outstanding in every way!! So happy with my new Outback! I love the E I was referred to Trent at Tucson Subaru by a very satisfied customer. Trent was outstanding in every way!! So happy with my new Outback! I love the Eyesite feature. Our finance assistant was very thorough and organized. We were personally introduced to our service representative. Happy Customer. I will definitely make referrals. More

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Experience with Chris Smith was superb Chris smith is an excellent salesperson as well as everyone associated with the car buying experience. We were treated respectfully and felt that we w Chris smith is an excellent salesperson as well as everyone associated with the car buying experience. We were treated respectfully and felt that we were given a very fair deal on our trade in. The deal was quick and efficient. More

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Fixed my car for $120 cheaper than expected!! My service advisor Dan Ford was extremely polite and made the whole experience extremely simple. I was back home with my car within an hour and a half My service advisor Dan Ford was extremely polite and made the whole experience extremely simple. I was back home with my car within an hour and a half (of leaving my house) and they fixed the issue for Free. Also upon arriving both times I was greeted politely and even though Dan was my advisor everyone else was extremely happy and helpful. I don't know much about their sales team; however, If the sales team is anything like their service team you are in Good Hands. More

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Best Car Buying Experience Ever! You know how when you are getting ready to buy a new vehicle and the thought of going into the dealership just makes your stomach start to churn. Wel You know how when you are getting ready to buy a new vehicle and the thought of going into the dealership just makes your stomach start to churn. Well, I did not once have that experience at Tucson Subaru. Now mind you the car is fantastic but everyone made this experience the best ever for buying a car. More

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Easiest new car purchase ever! We purchased a Subaru Outback from Tucson Subaru and this was the easiest new car purchase I have ever made. The internet sales staff was very helpfu We purchased a Subaru Outback from Tucson Subaru and this was the easiest new car purchase I have ever made. The internet sales staff was very helpful and patient. They provided quick responses to my text messages and phone calls. The total purchase price of the vehicle was known upfront, and they even let me know what the trade in value of my car would be ahead of time so that I could make an informed decision about the purchase. More

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Excellent service experience I could not have been more pleased with the excellent service I received at Tucson Subaru this past week (May 26-28, 2015). My Dodge Durango had to be I could not have been more pleased with the excellent service I received at Tucson Subaru this past week (May 26-28, 2015). My Dodge Durango had to be towed from Mount Lemon the day after the holiday, but Greg Stewart and his team had the vehicle diagnosed and parts ordered the very same day! I will definitely have my car serviced here again in the future and recommend them to my family and friends. More

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Best Service after the Sale !! I am continuously Amazed and Thrilled, with the service after the sale, experience I have here ! The reason.....Dan Ford...for years he has set the s I am continuously Amazed and Thrilled, with the service after the sale, experience I have here ! The reason.....Dan Ford...for years he has set the standard for Excellent service !! ...He is professional ,knowledgeable and kind, and caring. I always ask for Dan. Whether I am in a panic about something, or just need to ask a question....He treats me with respect .and with patience.. ..And mostly importantly....I Trust him....I know I'm safe if Dan is advising me. Just this week, I had a flat tire, I called ,asked for Dan, as just as if I was calling "911", he asked about my safety , then reminded me of my options, roadside assistance and such....and then...of course... got "it taken care of ".....simple experience when working with Dan ! When I left the dealer, I had my new tire, I knew he had "checked out" everything else....and I was Safe to go. Thank Dan, For your continued Great Service with a Smile !! More

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