Dan Ford | Page 39

Great fast Customer Service I live in NM and read on line service reviews for Subaru dealerships. The Tucson Subaru was rated very very high so we drove 380 miles on December I live in NM and read on line service reviews for Subaru dealerships. The Tucson Subaru was rated very very high so we drove 380 miles on December 23. We had traffic road construction and was 30 minutes late for our appointment but they fit us in. Our Service Representative was Mr. Dan Ford. Dan was so prompt, courteous and professional. He asked a few questions since we were new customers, asked for my keys and then escorted us to their beautiful waiting area. The area had free drinks and refreshment/snacks. He said it would be around 30 ,minutes and true to his word, the vehicle was done in 30 minutes. Dan also insured that antifreeze and windshield wiper fluids were added. I was truly impressed and will return to the dealership for additional service. Terry T. More

Report | Print

Smooth and Easy Confidence in their product really shows at Tucson Subaru. Our sales person, Chris Smith, was friendly, patient and professional and sold us without Confidence in their product really shows at Tucson Subaru. Our sales person, Chris Smith, was friendly, patient and professional and sold us without any pressure. We love our new Forester! Thank you Chris! More

Report | Print

Both purchase and service experiences have been excellent As I expressed in an earlier review, purchasing my Forester was a pleasure. I now can add that follow-on service, both scheduled and a drop by to ask As I expressed in an earlier review, purchasing my Forester was a pleasure. I now can add that follow-on service, both scheduled and a drop by to ask for advice, has been equally outstanding. I can recommend Tucson Subaru, and in particular Dan Ford in service and Joe Micoletti in sales, without reservation.. More

Report | Print

My Crosstrek Was Totaled :( I loved my 2013 XV Crosstrek, but unfortunately it was rearended and subsequently totaled. The other guys insurance was giving me 3 days to get into a I loved my 2013 XV Crosstrek, but unfortunately it was rearended and subsequently totaled. The other guys insurance was giving me 3 days to get into a new car. Gil, who I bought the original car from, was very patient w/ me, made me aware of what options were out there, and helped narrow my search. Unfortunately, due to limited inventory I had to buy my 2016 XV Crosstrek in CA. I would definately have Gil help me again, when the time arrives. Greg Stewart, Dan Ford and Curt McHenry have been amazing over the past 3 yrs, and 3 other reasons why I'll remain a loyal Subaru customer. More

Report | Print

They Aim to Please!!! I am not a person that enjoys talking to salesmen, so it took my husband a while to get me to the dealership. Wow, did I get a surprise here. We were I am not a person that enjoys talking to salesmen, so it took my husband a while to get me to the dealership. Wow, did I get a surprise here. We were greeted by Ken Murch and it was all uphill from there. He was very patient with all my questions and comments. This is our first Subaru and we are sure we did the right thing. Ken was very helpful and took his time with us since we are getting up in years, although, I am sure he would have done the same if we were younger. I would also like to mention Derek Monetti from parts. As I was waiting for him, he was waiting on a man that would have tested a saint. He was very patient with him, listened to him, and the man left happy. I found everyone that we were in contact with at this dealership to be all about the customer. I have dealt with the public most of my life and these people give their best to the people they serve. I want to thank everyone I came in contact with for a very nice experience. More

Report | Print

Buying a new car excellent dealership very friendly and everyone made you feel like a person not a customer and answered any and all questions.Kevin was very helpful excellent dealership very friendly and everyone made you feel like a person not a customer and answered any and all questions.Kevin was very helpful and very nice. thanks More

Report | Print

Excellent sales staff! I had a great experience at this dealership! They were friendly and hasslefree. The dealership was very nice and had a lot of variety to choose fro I had a great experience at this dealership! They were friendly and hasslefree. The dealership was very nice and had a lot of variety to choose from. Also they financed me very quickly and probably the quickest amount of time! Thank you! More

Report | Print

An Awesome Puchase Experience From Ken's initial greeting to driving off in our new car, we had a great time. Dog food and water for our furkid and snacks, coffee and water for us From Ken's initial greeting to driving off in our new car, we had a great time. Dog food and water for our furkid and snacks, coffee and water for us throughout the process. Terry was great with pricing and Curt actually listened to our questions about warranties. Dan offered to make our first service appointment for six months from now! More

Report | Print

SUBARU of Tucson, The BEST! TO; The now SUBARU of tucson . I wish to compliment all the folks of Subaru of Tucson on your well run organization. I have owned 6 or 7 Subar TO; The now SUBARU of tucson . I wish to compliment all the folks of Subaru of Tucson on your well run organization. I have owned 6 or 7 Subaru's over the last several years. Five from Tucson Subaru. The last 3 from Bob, the salesman, The last 4 with Dan as the chief of the service team. In every case These two were the absolute best. I have lived all over the country, and owned many cars, Lexus, Toyota, BMW, Mercedes,etc. and never been better treated or served. I feel both these gentlemen are good fiends, good people, and Great Professionals. PS :All the Subaru's are or were GREAT! More

Report | Print

Helpful Steve Norris was very helpful and patient in dealing with a senior couple who tried sitting in numerous vehicles to find one comfortable for a passeng Steve Norris was very helpful and patient in dealing with a senior couple who tried sitting in numerous vehicles to find one comfortable for a passenger with back problems. At the end of a tiring afternoon, he offered to drive the new purchase to our home and take our trade-in back to the dealership - a welcome kindness. More

Report | Print