Dan Hasselberger | Page 2

Lack Integrity- bad experience, take your vehicle elswhere I had my older Chevy serviced at Koons and I was told after paying the fee for its repair, that the car could not shift gears and was "not drive-able" I had my older Chevy serviced at Koons and I was told after paying the fee for its repair, that the car could not shift gears and was "not drive-able". Then I was asked if I wanted to sell the car to them. I had the car towed to another facility. More

Helpful 1

Report | Print

Great Experience I purchased a Suv at Koons.Our salesperson(Lamont Anderson) was great and had a fantistic personality. The Service Department was pleasant to work wit I purchased a Suv at Koons.Our salesperson(Lamont Anderson) was great and had a fantistic personality. The Service Department was pleasant to work with. Thank- you Katie and Dan for taking care of the minor repairs. Enjoyable experience More

Helpful 0

Report | Print

I worked with Steve twice. The first time I gave him the benefit of the doubt because I was assigned to him when I walked in. The second time that I met with him, after making an appointment, I was in the benefit of the doubt because I was assigned to him when I walked in. The second time that I met with him, after making an appointment, I was in the dealership for less than 15 minutes. He promised me something fantastic when I came back the second time. He failed to provide the something fantastic and he failed to take note of what we discussed when we had initially met. I left with a 30 minute trip out of my way to see nothing. He tried to sell me the exact opposite of what we had discussed. Dan Hassleberger was fantastic. I visited the service department to get my remote keyless entry programmed and he did it promptly. He was polite and personable and was sure to make sure that I felt comfortable. I will definitely revisit the service department at Koons. More

Helpful 1

Report | Print