Daniel Albert

I bought a 2026 Hyundai Palisade Hybrid. After 2-days of having it the check engine light came on with less than 100 miles on the SUV. It said there was a malfunction in the "Air Flap". When After 2-days of having it the check engine light came on with less than 100 miles on the SUV. It said there was a malfunction in the "Air Flap". When I took it back to the dealership on day three with an appointment, I was told I didn't have an appointment until I corrected them. They did not pay attention to the vehicles alert system or just sheer oversight on their part because after a few days of having my SUV they said it was a "corroded wiring harness" that made the check engine light come on. After waiting a month to get the replacement wiring harness and installed.... they then said well it's not fixed because they need to fix the "Air Flap".... the main reason it was taken back. long story long it took another month for that to get fixed so after 2-months of not having the vehicle they can finally fixed the issues and I have SUV and it works great. They never called back, I had to demand a SUV replacement for loaner car (which I was upsold to get the extended warranty) and they made it seem like I was just going to have to suffer without a replacement because they did not plan for more loaners to go around. The GM acted like a A-list celebrity and could not be bothered to come out and speak to me on two occasions, nor did he call back on the three different attempts to get ahold of him. I love the SUV but hate the service received from Hyundai Tulsa so much that I had to call corporate and am still dealing with rectifying their behavior. Horrible communication on their part. More

by AJ Lang Verified Customer Verified Customer

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I had a wonderful salesman in Mathew Ogle and Brant Gamble did a great job handling my loan and answering questions. The reason I am only giving the dealership 4 stars is because the manager told me th Gamble did a great job handling my loan and answering questions. The reason I am only giving the dealership 4 stars is because the manager told me that with my credit score I would qualify for a rate of 2.99%. But when I went into to finalize everything, I was told I would get 4.99% because I had not bought a car in a long time. They sold me my previous car which was barely past warranty. So I was not happy about that. Otherwise, everything was great. More

by fluffyearsmomma61 Verified Customer Verified Customer

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The salesperson provided false information, and I have not received any support from the manager. In addition, the all-weather mats listed on the window sticker were missing. They told me the mats would b not received any support from the manager. In addition, the all-weather mats listed on the window sticker were missing. They told me the mats would be sent within a week, but it has now been four weeks with no response. I also raised a concern with the corporate office, but I am still waiting for a resolution. More

by santhosh Verified Customer Verified Customer

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They never reset my oil and app meter. They wasted 30mins by sending me away because it wasn’t time for my oil change Ave when in fact it was and they read the wrong meter. I’m always goin They wasted 30mins by sending me away because it wasn’t time for my oil change Ave when in fact it was and they read the wrong meter. I’m always going back to have them reset the alarms in my car because each time they forget. The people are nice but I don’t have time to waste going back and forth. More

by Mycollett Verified Customer Verified Customer

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Comunicación, especially by phone, is practically non existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. More

by belanna47 Verified Customer Verified Customer

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I have always had a good experience with them. They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with they provide snacks and a place to catch up on work or charge your phones. More

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Salesman lies to to you and the managers never return phone calls never fixed the car I bought off of you phone calls never fixed the car I bought off of you More

by randywheeler1951 Verified Customer Verified Customer

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Tulsa Hyundai and genesis is great car dealership and auto repair and service center is off the chain auto repair and service center is off the chain More

by powellmarlon31 Verified Customer Verified Customer

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This dealership has probably misinformed my son for the purchase of the car. I did not see any documentation on this car and did not sign any documents. I believe this person deceived my son on the price. purchase of the car. I did not see any documentation on this car and did not sign any documents. I believe this person deceived my son on the price. I will make a complain and if needed talk to you a lawyer on this case. Rifat Bulut More

by Rifat Bulut Verified Customer Verified Customer

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Slow, no interest in assisting customers to get a good deal they are all about profits. Not a place I would recommend to even my enemies. deal they are all about profits. Not a place I would recommend to even my enemies. More

by firemanjohnnyo Verified Customer Verified Customer

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