Daniel DeCicco

Keffer Volkswagen was the BEST dealership I have ever been to! The staff was friendly, polite, and such a pleasure to work with! Pierre wa awesome and gave me a great deal on my car. I love this place!!! been to! The staff was friendly, polite, and such a pleasure to work with! Pierre wa awesome and gave me a great deal on my car. I love this place!!! More

Print

Was going to stop, but the professionalism displayed by finance manager Katherine had fueled me forward. Avoid this absolute trash dealership at all costs. Didn't realize I was buying my 2nd car from child finance manager Katherine had fueled me forward. Avoid this absolute trash dealership at all costs. Didn't realize I was buying my 2nd car from children. More

Print

I want to draw your attention to Keffer dealerships. What your pricing does not reflect is that all Keffer dealerships charge a non-negotiable “protection plus” charge of $2,900. This is not introduced What your pricing does not reflect is that all Keffer dealerships charge a non-negotiable “protection plus” charge of $2,900. This is not introduced until you are ready to buy one of their cars. Yes, the price listed as a “good” deal on Edmunds would be good if this additional charge was not tacked on. Classic bait and switch. My specific experience was with Keffer Volkswagen located in Huntersville, NC. We were paying cash and ready to purchase but walked away because we felt “duped.” For their price of “protection plus”, I would rather save the money and have the car ceramic coated! If you aren’t going to give people a choice, at least tell them about the hidden charge up-front. And don’t advertise a VIP 3-day sale when you aren’t going to offer reduced pricing from the advertised price. How is that VIP pricing? More

Print

This has been by far the worst management staff i have ever dealt with at a auto dealership. I purchased a vehicle in Jan and the post sales interactions have been nothing more than extremely frustrating ever dealt with at a auto dealership. I purchased a vehicle in Jan and the post sales interactions have been nothing more than extremely frustrating. I have placed several call into the dealerships, txt messaged my sales rep, each month and have yet to have a manager call me back or acknowledge the issues with my purchase. I have went as far as to reach out to the leadership on Linked in to get a response which did work for a manager that is no longer there. Beware, Beware, Beware, the Passat is working fine however the missing items and $$$ issues post sales would make me think twice before ever purchasing anything from any Keffer Dealership... More

Print

Great Experience here, Always! I now drive two VWs, Passat and Jetta, thanks to Daniel, Darryl and Michael for their undivided attention, patience and help getting me out of two pre I now drive two VWs, Passat and Jetta, thanks to Daniel, Darryl and Michael for their undivided attention, patience and help getting me out of two previous cars I wanted to trade in. They're very knowledgeable and helpful with Everything! More

Print

Great buying experiance 2 1/2 years ago I decided to purchase a Volkswagen. I searched online and found a Passat that I liked at Keffer. I spoke with Daniel DeCicco and he co 2 1/2 years ago I decided to purchase a Volkswagen. I searched online and found a Passat that I liked at Keffer. I spoke with Daniel DeCicco and he convinced me that it would be worth my while to make the 5 hr round trip and pass the numerous VW dealerships on my way including the one that is 5 min from my house. Hesitant, I made the trip. Daniel and the sales team were awesome to work with. There is no pressure or gimmicks, just down right southern hospitality. I purchased the Passat and made the trip home. Last week I decided I wanted to buy a newer Passat as the one I owned was getting high on mileage. I knew I needed to call Daniel. I decided which Passat I wanted and was set to pick it up on a Friday. (I don't bother test driving these cars because I already know they are awesome.) Well I called Daniel the day before and asked if I could pick it up that night. He had already left work that day had made plans, but he offered to cancel them and come back in for me. I left my house at 5 pm and made it to Keffer at 7:30 pm. Daniel already had the paperwork ready to go. I traded in my old Passat and was driving the new one home at 8:15. Thank you Daniel for everything. As long as you work there I will be a customer! More

Print

GREAT CAR LOT I just want to say I had a GREAT experience at Keffer VW today!!!! Bryan Smith was phenomenal!!!! We were put into the car we wanted with fast and ef I just want to say I had a GREAT experience at Keffer VW today!!!! Bryan Smith was phenomenal!!!! We were put into the car we wanted with fast and efficient service! I felt at home there and not uncomfortable at any point. By far the BEST customer service I have had out of any dealership! Daniel also helped us and he was awesome, easy to talk to, answered all our questions on the spot. They showed us everything we needed to know about the vehicle before we drove off the lot! We will definitely be lifetime customers here! If you are looking for a vehicle this is the BEST place to go! I could not recommend a better place! More

Print

amazing service their prices are very reasonable for service and i dont mind travelling 35 mins to get my service done at their dealership . i have 2 vw dealers near their prices are very reasonable for service and i dont mind travelling 35 mins to get my service done at their dealership . i have 2 vw dealers near me but i will not go there cause of the rude staff . More

Print

excellent experience I just bought a 2014 passat here, Daniel is really good at his business, he helps us pick the right car and try it, and do whatever he could to get us I just bought a 2014 passat here, Daniel is really good at his business, he helps us pick the right car and try it, and do whatever he could to get us a deal. What make this experience even better is he's not like the traditional sales man, he does no hard sale at all. Good job Daniel! More

Print