Justin Jachimiec

Was going to stop, but the professionalism displayed by finance manager Katherine had fueled me forward. Avoid this absolute trash dealership at all costs. Didn't realize I was buying my 2nd car from child finance manager Katherine had fueled me forward. Avoid this absolute trash dealership at all costs. Didn't realize I was buying my 2nd car from children. More

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This has been by far the worst management staff i have ever dealt with at a auto dealership. I purchased a vehicle in Jan and the post sales interactions have been nothing more than extremely frustrating ever dealt with at a auto dealership. I purchased a vehicle in Jan and the post sales interactions have been nothing more than extremely frustrating. I have placed several call into the dealerships, txt messaged my sales rep, each month and have yet to have a manager call me back or acknowledge the issues with my purchase. I have went as far as to reach out to the leadership on Linked in to get a response which did work for a manager that is no longer there. Beware, Beware, Beware, the Passat is working fine however the missing items and $$$ issues post sales would make me think twice before ever purchasing anything from any Keffer Dealership... More

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Above and beyond See Ben Madsen for sure! Excellent sales and customer service. Even made sure my car was cleaned and tires switched before I picked it up! Ben is not See Ben Madsen for sure! Excellent sales and customer service. Even made sure my car was cleaned and tires switched before I picked it up! Ben is not your typical salesman, he takes the edge off the nail-biting car buying experience. Keffer went above and beyond to help me out of my previous lease. Saw the process right to the end! I got a great car for a great price! More

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Liars & bait switch I made an appointment with liar/salesman Justin at 10:34 am, to come to Huntersville NC from Maiden NC the appointment was between 1-2pm to see a 2014 I made an appointment with liar/salesman Justin at 10:34 am, to come to Huntersville NC from Maiden NC the appointment was between 1-2pm to see a 2014 F150 FX4 with 34000 miles for a little over $29000 . Justin the liar said that it was a good choice and he would have it out and ready for a test drive when I got there . I get there at 12:45 , Justin was busy so another salesman Frank was helping me try and find a truck that had been sold several days before and in the 2&1/2 hours before I arrived I received no call informing me that the truck was no longer on the property . So I'm guessing a sales manager came out to tell me that they wanted to make it right and the dealership next door had some better trucks . That one one Justin said was a nice choice was not that good of a truck in the 1st place these other one were better. But left out much more expensive , but they said they could work on the price and play with the numbers . After several hours of run around the offered me the fair condition trade in value ($21500) of my 2015 camaro ss with only 30144 miles and in extremely well condition and a payment on the other truck of 520.00 a month for 84 months and the truck had over 50000 miles I came there to see a 29000 car they try and flip me on to a 36000 .I laughed at this and asked to speak to the general manager and told he would be there to talk to me shortly , well the spineless coward , I guess decided to wait me out and after waiting for him over an hour I got fed up and left shaking my head in disgusts while I looked him in his eyes standing at the desk on the sales floor doing nothing and it's not like I have bad credit my credit scores are all over 700 and I make over $75,000 a year and they are not like the only place I can spend my $ . They obviously don't care about customers or customer service . Sorry salesman frank got stuck in Justin the liars web with me but he was the only one the that seems to be honest and should really go to a more honest place he was the only good experience there , without frank they would not have gotten one star More

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Outstanding customer service, friendly atmosphere. From the moment you walk in, you're greeted in a manner that comforts you. The showroom is not overdone and the personnel are are not pushy. Everyone From the moment you walk in, you're greeted in a manner that comforts you. The showroom is not overdone and the personnel are are not pushy. Everyone treats you like they have known you for years with smiles, handshakes, laughter and great coffee. Our salesperson, Darryl Redford, made us feel so good that we bought two cars in one week. We felt like family. More

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I am so happy with my new jetta!!! I am so happy about the level of customer service that I received from Justin Jachimiec at Keffer VW he was nothing but exceptional throughout the w I am so happy about the level of customer service that I received from Justin Jachimiec at Keffer VW he was nothing but exceptional throughout the whole process. More

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