Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales | Page 17

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
221 Reviews
4.3

221 Reviews

Write a Review

221 Reviews of Daniel Gonzales

September 12, 2024

Dealership Rating
Employee Rating

Great outfit. Good people Fair priced vehicles. Trusrtworthy. Fiendly honest. Easy to work with. They keep their word More

by GWAGER
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 09, 2024

Dealership Rating
Employee Rating

I like this car because its very easy to drive and comfortable.And the aircon is good More

by JEANETTE.IGNACIOO
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2024

Volkswagen of Salem responded

Jeanette, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 08, 2024

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Employee Rating

Things could have been handled better, service manager never did call me and discuss the issue with the exhaust. Instead they just cancel my warranty. Don’t look for me ever coming back More

by RANDY110
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Gregory Bell

Sep 12, 2024

Volkswagen of Salem responded

Hi Randy: We thank you for taking the time to leave your review. We understand your frustration and do apologize for the lack of communication that occurred. We would be more than happy to assist you. Please reach out to us at your convenience and let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 05, 2024

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Employee Rating

The work was done professionally. It was on a recall, so I didn't have to worry about the price. I liked the car wash which was included. More

by WNG4
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Sep 05, 2024

Volkswagen of Salem responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 01, 2024

Dealership Rating
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Excellent service and work done on time. The service department was good at describing service being done on my vehicle. More

by SDLAURIE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Sep 02, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 01, 2024

Dealership Rating
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always friendly, eager to help, quality workmanship, fair prices, and they offer so many online discounts and specials that really help people on a budget More

by RNISLY
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2024

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 31, 2024

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Employee Rating

Made an appointment and was reminded of it 5 times. Showed up and no one was there. Had to ask a sales person where the service person was. Non one knew where he was. He walked in 10 minutes later. D More

by BETHANN.SILVERMAN
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Gregory Bell

Sep 05, 2024

Volkswagen of Salem responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 27, 2024

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Employee Rating

The service was great, my vehicle was done in a timely manner and the coffee machine in the waiting area is decent. More

by RODEOLOVE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell , Collin Smith, Joshua Helt, Josh McElwain, Devin Hand

Aug 28, 2024

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 26, 2024

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Employee Rating

The service department did a good job 👏 and was timely as I was planing a trip out of state even washed the car with a oil change. Thank you More

by FODNESS05
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Aug 26, 2024

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 24, 2024

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Employee Rating

Great job. Helped with the best deal, and gave us information and paper work on how to solve problems with vehicle. More

by Dan Goff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Aug 26, 2024

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Dan, for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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