Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales | Page 3

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.5
94 Reviews
4.5

94 Reviews

Write a Review

94 Reviews of Daniel Gonzales

October 08, 2024

Dealership Rating
Employee Rating

Employees were very helpful replacing a part on same day I walked in. Being that I had a very important meeting that was time sensitive, they were able to accommodate me by making sure I had enough time to More

by GATOGORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Oct 09, 2024

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 07, 2024

Dealership Rating
Employee Rating

They did what they said they were going to do and no charges to me. I bought 2 cars there a 2018 Passat and a 2020 King Ranch truck. They've been nothing but good to me! To be fair my memory is not good More

by SILASJON358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 07, 2024

Dealership Rating
Employee Rating

Great people to work with walked me through the process fairly headache-free only a few things that I didn't understand stress me out but me end it all worked out and they were great to work with thanks so More

by SMITHJP33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 05, 2024

Dealership Rating
Employee Rating

I experienced a Clean environment, friendly staff, and amazing service while at the service department. More

by Wilma soriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell , David Q

Oct 07, 2024

Volkswagen of Salem responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 29, 2024

Dealership Rating
Employee Rating

Representatives were polite and knowledgable. Waiting area was clean and comfortable. I appreciated the free exterior wash. More

by ALICIA.KAY.EAGAN.JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Sep 29, 2024

Volkswagen of Salem responded

Alicia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 29, 2024

Dealership Rating
Employee Rating

Lack of customer service. Won’t ever answer calls or return calls. Won’t call about after not having an answer for your call. Very rude! More

by NICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

Oct 02, 2024

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 29, 2024

Dealership Rating
Employee Rating

They sold me a car that didn’t even work and now they want me to pay to get it fix More

by MI9UELINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2024

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 22, 2024

Dealership Rating
Employee Rating

On time, efficient with up front cost estimates. Timely ride service. All around great service. More

by JillD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Volkswagen of Salem responded

Thanks, Jill, for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 14, 2024

Dealership Rating
Employee Rating

Pleasant staff, do excellent work, could be more transparent with pricing and labor charges are high. More

by JARHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Sep 15, 2024

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 13, 2024

Dealership Rating
Employee Rating

Service was excellent. The service writer kept me informed of when vehicle would be finished and how much it would cost. More

by SDLAURIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Sep 15, 2024

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. Gregory, Daniel, and our team appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

Dealership Inventory (264 Vehicles)

used 2018 Chevrolet Malibu car, priced at $12,295
2018 Chevrolet Malibu
used
Blue Velvet Metallic exterior
Automatic
Front-wheel Drive
used 2018 Acura MDX car, priced at $24,999
2018 Acura MDX
used
White Diamond Pearl exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen ID.4 car, priced at $41,515
2024 Volkswagen ID.4
new
Pure Gray exterior
Automatic
Rear-wheel Drive
used 2020 Jeep Wrangler Unlimited car, priced at $23,499
2020 Jeep Wrangler Unlimited
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2017 Chrysler 300C car, priced at $15,999
2017 Chrysler 300C
used
Jazz Blue Pearlcoat exterior
Automatic
Rear-wheel Drive
used 2022 Kia Sorento car, priced at $37,985
2022 Kia Sorento
used
Glacial White Pearl exterior
Automatic
All-wheel Drive