Daniel Mullener
Daniel Mullener at Palm Chevrolet

Daniel Mullener

Body Shop Manager

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.5
18 Reviews
4.5

18 Reviews

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18 Reviews of Daniel Mullener

September 07, 2025

Dealership Rating
Employee Rating

Unable to fix problem. They said that they hear the noise it’s making and that it shouldn’t be making the noise but they can not find where it’s coming from. Told me to jus More

by ryanyesryan2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us, Ryan. I understand your frustration regarding the noise issue with your vehicle. At Palm Chevrolet, we strive to address all concerns thoroughly, and I appreciate your feedback regarding our service team’s response. I encourage you to reach out to us directly so we can further assist. Your satisfaction is important to us, and we want to ensure that your concerns are addressed properly. Thank you again for your input. Sincerely, Wayne Bogle Parts and Service Director

Sep 08, 2025

ryanyesryan2020 responded

I have reached out to you >directly< MULTIPLE times and brought the truck in MULTIPLE times, Only for you to tell me you can not hear the noise.. after I tell you you have to drive it for 20 or so min for it to warm up and then the noise always starts, but yet you tell me you can not hear the noise so I pick the truck up and THEN on my way home 20 min after driving it the noise starts like I said it would. So the last time we brought it in we warmed the truck up so it was making the noise, had a representative from your location get in the truck with me and went for a drive, and guess what, you all acknowledged the noise and after a few days of you having it, came back with- yes we hear it but don’t know what’s wrong so keep driving it until it gets worse then come back. what?! I bought the truck from you guys with a warranty thinking I would be covered, but what a joke the service department is. YOU should reach out to me directly to resolve this! I reached out to you directly already by bringing the truck to you Multiple times ! Sad thing is, this is my fifth Chevy I have bought from your location and your sister location over the years. But now, xxxx the next one will be a doge or ford from a dealership that will take the time to drive the vehicle and figure out what the problem is! Not just “yeah we know there is a problem but can’t figure it out just wait for it to get worse then come back!” What! It’s like I bought this truck from a buy here pay here dealership! But by all means, YOU reach out to ME directly to figure this out, I have already done too much on my end.

August 18, 2025

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Friendly, very efficient. They bring their “A” game with every experience. This is a very well ran dealership. More

by TOWERS04
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 18, 2025

Palm Chevrolet responded

Thank you so much for your wonderful review! I truly appreciate your kind words about Palm Chevrolet and am thrilled to hear that you had such a positive experience with us. Our team strives to bring their “A” game, and it’s great to know that it shows. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

August 18, 2025

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Employee Rating

Bobbiesue was awesome! She got me checked in as soon as she finished up with the previous customer, texted me updates to keep me informed during the entire process, and mad More

by gentry.skyla
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Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Bobbiesue at Palm Chevrolet. Keeping you informed and ensuring your car was serviced promptly is what we strive for! We’ll be sure to pass along your shoutout to our hardworking team. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 21, 2025

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Employee Rating

Job well done. The only comment would be a suggestion for the dealership to consider completing their awesome service by formalizing their ride home policy and offe More

by lee34476
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Recommend Dealer
Yes
Jun 22, 2025

Palm Chevrolet responded

Thank you for your feedback! We’re glad to hear that you had a positive experience at Palm Chevrolet. We appreciate your suggestion regarding our ride home policy. Rest assured, we value customer input and will keep it in mind as we look to enhance our services. If you have any further thoughts or need assistance, please feel free to reach out to us. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

June 16, 2025

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Employee Rating

Every thing was fine, and went nice and fast. Was very pleased with the results More

by Mysticwolf35l
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that everything went smoothly for you and that you were pleased with the results at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 18, 2025

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Employee Rating

This is a top notch dealership. Friendly. Efficient, super service. Great waiting area. They scan your vehicle to look for issues that you might not be aware of. More

by TOWERS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience at Palm Chevrolet. Our team strives to provide friendly and efficient service, and it’s great to know you appreciated our waiting area and vehicle scanning process. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 08, 2024

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Employee Rating

Excellent timely service provided the service department and the advisor were very knowledgeable and repairs were completed in a timely manner More

by MATTHEW.BUBERT
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Franchesca Osorio, Scott Kelly , Mike Amey, Jeremy Grey, Scott Niebuhr

Nov 11, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department and the knowledge of our advisors at Palm Chevrolet. It's great to hear that your repairs were completed promptly. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 23, 2024

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Employee Rating

Very nice people. If I need a body shop in the future I will definitely use Palm Chevrolet! More

by PKOENIG306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Franchesca Osorio, Scott Kelly , Mike Amey, Jeremy Grey, Scott Niebuhr

Oct 24, 2024

Palm Chevrolet responded

Thank you for your kind words! I genuinely appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. If you ever need our body shop services in the future, I will be more than happy to assist you at Palm Chevrolet. Looking forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

October 21, 2024

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Employee Rating

Oil change took 2. 5 hours. There was not good communication about the reason for this. Also the oil life was not reset. More

by rg5857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 23, 2024

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that the oil change took longer than expected and that communication could have been better regarding the delay. I appreciate your feedback about the oil life not being reset as well. Please feel free to reach out to me directly at Palm Chevrolet so I can address your concerns more thoroughly. Your satisfaction is important to me. Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

Dealership Rating
Employee Rating

Another GREAT experience with Palm Chevrolet! Scott and the service crew take care of all my concerns in a timely manner! Plenty of snacks and drinks available in the waiting room! More

by ANNA BANANA
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Franchesca Osorio, Scott Kelly , Mike Amey, Jeremy Grey, Scott Niebuhr

Sep 24, 2024

Palm Chevrolet responded

Thank you for your wonderful review, Anna! I'm thrilled to hear that you had another great experience with Palm Chevrolet and that Scott and our service crew were able to address your concerns promptly. I believe in making your visit comfortable, and I'm glad you enjoyed the snacks and drinks in our waiting room. I look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

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