Daniel Murillo | Page 2

I feel very unsupported by the entire team and feel like I was taken with hidden pricing and broken promises. My calls go unanswered making me feel upset and avoided. I was taken with hidden pricing and broken promises. My calls go unanswered making me feel upset and avoided. More

by jeanfrn Verified Customer Verified Customer

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I had a very unpleasant experience with this dealership. The vehicle I came to purchase was listed at $31,253, and I was already pre-approved through Chase Auto Finance. Because this was a planned trip and The vehicle I came to purchase was listed at $31,253, and I was already pre-approved through Chase Auto Finance. Because this was a planned trip and a 3-hour drive, I called four days in advance and clearly explained my financing, strong credit score, and $2,500 down payment to ensure everything would be transparent before I arrived. However, once I got there, I was told by the finance manager that I could not use my own financing—even though Chase is an approved lender with their dealership. Instead, they insisted I finance through TD Bank with a “certified” loan. On top of that, they added nearly $5,000 in warranties I explicitly declined and about $4,000 in dealer fees. By the time I walked out, the total had jumped to $43,851 for a vehicle with 11,000 miles that is less than two years old and still under factory warranty. This felt extremely misleading and like a complete lack of transparency. I would strongly advise others to be cautious, get everything in writing ahead of time, and be prepared to walk away if the terms change when you arrive. Now I love the vehicle however I would definitely NOT recommend anyone going there thinking your going to purchase a car for the price plus TTT and dealer fees. It's like they will not let you leave without any extra warranties. I told them I did not want the warranties and all they did was sync the price into the purchase price of the vehicle. So I definitely will not recommend. Highly unsatisfied. More

by fosterangie78 Verified Customer Verified Customer

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The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time. More

by T Burns Verified Customer Verified Customer

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My salesman left me waiting for far too long while working with other people. Since I bought the car, I have not been able to get answers about a second key or wiper problem. working with other people. Since I bought the car, I have not been able to get answers about a second key or wiper problem. More

by jeanfrn Verified Customer Verified Customer

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Had a great experience with Kyle. I was not in the market for a car since I had purchased a vehicle from them a few years prior that I loved. They offered me more for a trade in and g I was not in the market for a car since I had purchased a vehicle from them a few years prior that I loved. They offered me more for a trade in and got me into a brand new vehicle. They were very friendly and willing to negotiate within my budget More

by lhellrung Verified Customer Verified Customer

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Everyone there was great especially Daniel from finance and Alex were helpful and great love my new car and Alex were helpful and great love my new car More

by Cassiew931 Verified Customer Verified Customer

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All of the men that I dealt with were courteous, yet professional , in my dealings with them ! professional , in my dealings with them ! More

by sydneygood19 Verified Customer Verified Customer

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This was my first experience buying a car and it was fantastic, Ted was my dealer and Daniel was my finance personnel they both were very respectful and very good at explaining everything. i highly reco fantastic, Ted was my dealer and Daniel was my finance personnel they both were very respectful and very good at explaining everything. i highly recommend going to Kia of Port Charlotte if you’re looking for a good car and amazing service. More

by Eubankcierra3 Verified Customer Verified Customer

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dealership was awesome. It was quick and easy and Alex was amazing. Very knowledgeable and helpful. It was quick and easy and Alex was amazing. Very knowledgeable and helpful. More

by kaitlyn.brannan29 Verified Customer Verified Customer

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What a amazing place this location is. The entire staff was fantastic, very professional and helpful. My son had a great time playing basket ball in the showroom with another kid while wa The entire staff was fantastic, very professional and helpful. My son had a great time playing basket ball in the showroom with another kid while waiting. Fast prompt service and was in an out within 2 hours traded in my Kia Sorento to a brand new Telluride at a great price! More

by Ed Verified Customer Verified Customer

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