Daniel Wood
Daniel Wood at Big Star Cadillac

Daniel Wood

Service Drive Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
4.7
66 Reviews
4.7

66 Reviews

Write a Review

66 Reviews of Daniel Wood

August 07, 2025

Dealership Rating
Employee Rating

Great service through the entire appointment. Communication was great, technician let us know everything that was going on. More

by Minorbap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

July 14, 2025

Dealership Rating
Employee Rating

The service department is always very proficient. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. More

by TRACY.S.LINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 12, 2025

Dealership Rating
Employee Rating

Ainsley in the service department is beyond exceptional, easy to work with and Daniel is amazing as well… Great service every time! More

by LCPBOOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, LeAnna Kerr

Jun 13, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 06, 2025

Dealership Rating
Employee Rating

Miss angley Daniel or very professional always took good care of me make sure I was taking care of but the dealership I feel like didn't take care of me when I was trying to buy a new car so I'm very unhapp More

by lofton.hilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ainsley Roark

May 07, 2025

Big Star Cadillac responded

Thank you for your business and review. We are sorry to hear that you feel that you did not receive a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

April 15, 2025

Dealership Rating
Employee Rating

The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 24, 2025

Dealership Rating
Employee Rating

George Castillo made my experience buying my car painless. That has never happened in my life. I will buy all my cars from Big Star and George from now on. Amazing customer service!! More

by Barbkay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Castillo, Joel Olivares

Mar 25, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

March 22, 2025

Dealership Rating
Employee Rating

Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More

by johnmcburney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 03, 2025

Dealership Rating
Employee Rating

The service department is fantastic! This department will go out of their way to help with anything. More

by TRACY.S.LINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 03, 2025

Dealership Rating
Employee Rating

This team is terrific! Great service department and loaner department. Very much appreciated for all they do. More

by TRACY.S.LINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeAnna Kerr, Isaiah Rodarte

Feb 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 01, 2025

Dealership Rating
Employee Rating

Always receive great customer service from the service department at Big Star, wouldn’t want to go anywhere else. More

by Gen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeAnna Kerr, Isaiah Rodarte

Feb 03, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

1
...

Dealership Inventory (554 Vehicles)

new 2025 Cadillac XT6 car, priced at $67,309
2025 Cadillac XT6
new
Crystal White Tricoat exterior
Automatic
All-wheel Drive
new 2025 Cadillac Escalade ESV car, priced at $128,394
2025 Cadillac Escalade ESV
new
Argent Silver Metallic exterior
Automatic
Four-wheel Drive
new 2025 Cadillac Escalade car, priced at $92,739
2025 Cadillac Escalade
new
Crystal White Tricoat exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac Escalade ESV car, priced at $122,345
2025 Cadillac Escalade ESV
new
Argent Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Cadillac Escalade IQ car, priced at $154,090
2026 Cadillac Escalade IQ
new
Black Raven exterior
Automatic
All-wheel Drive
new 2025 Cadillac Escalade car, priced at $90,239
2025 Cadillac Escalade
new
Crystal White Tricoat exterior
Automatic
Rear-wheel Drive