Daniel Wood

I had an outstanding experience with the Big Star Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to cle Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to clearly explain what my vehicle needed, provided accurate timelines, and kept me updated throughout the entire process. The quality of work was top‑notch—my car feels brand new again. The service advisors were honest and attentive, and the technicians clearly take pride in what they do. It’s rare to find a dealership that combines great customer service with true expertise, but Big Star Cadillac delivers on both. I highly recommend their service department to anyone looking for reliable, efficient, and high‑quality care for their Cadillac. I’ll definitely be returning for all my future service needs! More

by Jonathan Barron Verified Customer Verified Customer

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I am extremely pleased with the excellent service I receive from Amie Gulli/Sales, Bobby Miller/Svc Tech and Daniel Wood/Svc Mgr. They are why I keep coming back to Big Star Cadillac. Thank you, B receive from Amie Gulli/Sales, Bobby Miller/Svc Tech and Daniel Wood/Svc Mgr. They are why I keep coming back to Big Star Cadillac. Thank you, Betty T. Scott More

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I received excellent service. All of my questions were answered and I was left satisfied All of my questions were answered and I was left satisfied More

by brendarandall835 Verified Customer Verified Customer

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I dropped off my Cadillac XT6 for a transmission service and found out it needed a replacement. Mr. Bobby Miller quickly filed a claim with my warranty company and got it approved right away. He offered me and found out it needed a replacement. Mr. Bobby Miller quickly filed a claim with my warranty company and got it approved right away. He offered me a loaner, and Mr. Daniel also called to accommodate me, but I had another vehicle, so I declined. I really appreciate their help and quick service, they always take care of my vehicle in a timely and professional way. More

by khaliraza Verified Customer Verified Customer

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Great service nice people good company to work for you and your family members will be very happy to meet them and your family members will be very happy to meet them More

by C.CASH619 Verified Customer Verified Customer

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Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. I love my Big Star family! They are amazing people. Everyday the same treatment. More

by JENNRYAN720 Verified Customer Verified Customer

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I been going to this dealership for years its always clean the restrooms are always clean the staff is very helpful especially the service manager Mr.Daniel this guy really is a nice person he listens clean the restrooms are always clean the staff is very helpful especially the service manager Mr.Daniel this guy really is a nice person he listens he gives his options on what he think is best when its comes to your vehicle His communication is the best 👌 More

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Great service through the entire appointment. Communication was great, technician let us know everything that was going on. Communication was great, technician let us know everything that was going on. More

by Minorbap Verified Customer Verified Customer

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The service department is always very proficient. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. Everyone is very helpful and there to assist whenever needed. The sales department and finance are always very helpful also. More

by TRACY.S.LINDO Verified Customer Verified Customer

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Ainsley in the service department is beyond exceptional, easy to work with and Daniel is amazing as well… Great service every time! easy to work with and Daniel is amazing as well… Great service every time! More

by LCPBOOKING Verified Customer Verified Customer

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