Danny Claro | Page 15

What a car buying experience! John was referred to us by a friend, and he did not disappoint. Very professional while keeping the process fun and easy. He was such a pleasure John was referred to us by a friend, and he did not disappoint. Very professional while keeping the process fun and easy. He was such a pleasure to work with. They did not have the car we wanted in stock so we decided to build! John pulled up everything right on his TV and we hand picked out the most beautiful truck for my wife. BMW X5 w/ M package conyak interior and the 22" rims! WOW what a beautiful car! After the anticipated wait for the build out, they surprised my wife with the truck with a big red bow in the garage, what a nice touch!! John, Danny & Dori really gave top notch service. I will be a customer for life, cant wait to build out the next car! Thanks guys keep up the great work. More

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Very pleasant experience buying my new X5. My salesman was very knowledgeable, and wasted no time addressing my needs. BMW of Freehold is not my local BMW dealer, but I will definitely return here for sal was very knowledgeable, and wasted no time addressing my needs. BMW of Freehold is not my local BMW dealer, but I will definitely return here for sales and service. Much better experience at Freehold than my local dealer. More

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I have had the good fortune to work with this dealer over the past 7 years. I have purchased 7 BMWs in that time and have been more than satisfied with each and every person I've worked with. Starting with the past 7 years. I have purchased 7 BMWs in that time and have been more than satisfied with each and every person I've worked with. Starting with Dan Claro, who, always greeted me with a smile and helped me work through some very difficult scenarios on various purchases and was the sole reason which led to my first purchase 7 years ago. Justine Amiano, who could ask for a better service rep to work with? She has been a huge help to me each and everytime I was in for service. She is extremely knowledable of all things BMW and guided me through every aspect of every service visit and notified me of any issues as they came up. Sometimes, on her day off. Fernando in loaner cars has always been helpful and respectful each and every time I was in for service. Last, my 2 recent purchases last month were handled by John Cheung. John was the most pleasurable car salesman I have ever had the pleasure to work with. He was very knowledgeable about each car he was showing me, helped me set up each vehicle to my personal specifications and guided me through every step from finding the vehicles, purchase, set up to drive away. I am more than pleased with the service and treatment I received from John. I have sent many friends to this dealership and will continue to do so for as long as the above mentioned professionals are employed there. And by the way...I have loved each and every BMW I've owned. More

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John and Danny took great care of me. John kept me updated throughout the whole process of my purchase (car build). When the vehicle arrived for pickup, the transaction and experience at BMW Freehold updated throughout the whole process of my purchase (car build). When the vehicle arrived for pickup, the transaction and experience at BMW Freehold was seamless. I left the dealership with no regrets. Will definitely be back for future BMW purchases! More

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Danny and the Management Team did an “Excellent” job. Danny made our buying Experience a pleasure. My wife and I highly recommend BMW of Freehold. 👍👍 Danny made our buying Experience a pleasure. My wife and I highly recommend BMW of Freehold. 👍👍 More

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This is my fourth BMW from this dealership. They always take care of me and get me into a vehicle I like with a great price take care of me and get me into a vehicle I like with a great price More

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Worst experience ever!! I purchased my first BMW almost 2 months ago, and there have been issues since I got it!! Left Danny messages & still no reply! Disgusting customer service & they don't keep their wor months ago, and there have been issues since I got it!! Left Danny messages & still no reply! Disgusting customer service & they don't keep their word! Calling in is the worst! They keep playing phone tag and transfer your calls to voicemail! I would've gone to another dealership had I known of this lackluster service!! More

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Dori is my hero general sales manager. Hie interpersonal skills is top notch. He is the reason why I stick with BMW as my favorite choice over Mercedes Benz, among the two brands on my driveway.👏Dori is a skills is top notch. He is the reason why I stick with BMW as my favorite choice over Mercedes Benz, among the two brands on my driveway.👏Dori is a superb manager. He made the Freehold BMW dealership among the best in New Jersey. Many thanks Dori for your leadership.🙏 More

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I purchased bmw x5 from Danny three years ago and I am about to go back to get another one. Danny is awesome. I am willing to drive all the way to BMW of freehold from upstate NY to see Danny. about to go back to get another one. Danny is awesome. I am willing to drive all the way to BMW of freehold from upstate NY to see Danny. More

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I can barely type without getting emotional. I am filled with thankfulness and joy everytime I reflect on my encounter with Danny. He is a man of compassion and an excellent judge of character. As I mention with thankfulness and joy everytime I reflect on my encounter with Danny. He is a man of compassion and an excellent judge of character. As I mentioned in another review, I came into BMW on 30APR21 without a plan. I just knew I needed a vehicle. I am an active duty service member on the Colts Neck Earle base. Furthermore, many people dont know how many Armed Forces members are taken advantaged of at the dealership everyday. I've purchased a few vehicles in my military career and was left feeling exploited everytime. However, all this changed during my interaction with Danny. As a man of faith, I thank God for him and words cannot express how grateful I am. His customer service/sale management skills surpass all rating scales. Danny is a true man of the people and a "deeds not words" advocate for service members as well.For the rest of my life I will gladly recommend my service brothers and sisters to head to BMW Freehold before they are victimized at some mundane dealership. I am so thankful for Danny that I will make it a priority that my family only drives BMW. For the hundreths time, thank you Danny! I pray and hope managment is already in talks about your promotion. More

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