Danny Giannini in Service | Page 57

EXCELLENT CUSTOMER SERVICE. I HAVE DEALT WITH YOUR SERVICE ADVISOR, DANNY GIANNINI, FOR YEARS. TO PUT IT BLUNTLY, AN OUTSTANDING REPRESENTATIVE OF PAUL CONTE CADILLAC. HIGHLY R I HAVE DEALT WITH YOUR SERVICE ADVISOR, DANNY GIANNINI, FOR YEARS. TO PUT IT BLUNTLY, AN OUTSTANDING REPRESENTATIVE OF PAUL CONTE CADILLAC. HIGHLY RECOMMEND THIS SERVICE ADVISOR. More

by JOHN-M Verified Customer Verified Customer

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Danny wasn’t very professional at all!!!! I had to follow up on my vehicle. No call back from representative when vehicle was ready smh!!! He didn’t even have the courtesy to let me know what was fixed on my up on my vehicle. No call back from representative when vehicle was ready smh!!! He didn’t even have the courtesy to let me know what was fixed on my vehicle. Horrible customer service!!!!!!!!!!!! More

by Smiles Verified Customer Verified Customer

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great service and wait time was excellent as always no bagels so sad but we have to stay safe what else can i say always very helpful service and wait time was excellent as always no bagels so sad but we have to stay safe what else can i say always very helpful More

by RMKATHLEEN Verified Customer Verified Customer

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The service dept Is 5 star I can't believe my 2019 CX4 The service dept Is 5 star I can't believe my 2019 CX4 DOESN'T have an automatic trunk release button on my key fob. Are you kidding me? My 2019 C The service dept Is 5 star I can't believe my 2019 CX4 DOESN'T have an automatic trunk release button on my key fob. Are you kidding me? My 2019 CTS battery DIED AFTER only 22plus months NOT COVERED Looks like I have to gk to GMC NEXT TME!! More

by CJR356 Verified Customer Verified Customer

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Spot on They were pleasant and on time... very professional. They cleaned the car and were aware of social distancing. The problem was fixed. What They were pleasant and on time... very professional. They cleaned the car and were aware of social distancing. The problem was fixed. What more could ask for ? More

by Gino Verified Customer Verified Customer

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The staff here is awesome very professional and friendly. Always a pleasurable experience when I’m servicing my car. I will definitely get my next car from them Always a pleasurable experience when I’m servicing my car. I will definitely get my next car from them More

by CB Verified Customer Verified Customer

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The staff at Paul Conte are courteous ,business oriented and very skillful at their craft.I have no regrets owning and driving a Cadillac.I owe it all to the wonderful staff at Paul Conte and very skillful at their craft.I have no regrets owning and driving a Cadillac.I owe it all to the wonderful staff at Paul Conte More

by MCLEMMINGS Verified Customer Verified Customer

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It is always a pleasure to deal with Paul Conte Cadillac. making the appointment for my oil change was a breeze. Once I arrived they took my car and immediately had me in and out in less than an hour. servi making the appointment for my oil change was a breeze. Once I arrived they took my car and immediately had me in and out in less than an hour. service manager was efficient, kept me up-to-date and listen to my concerns of being out in less than an hour. I will use them again as I am in the process of leasing a new Cadillac from this dealer More

by Joe T Verified Customer Verified Customer

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I have been dealing with Paul Conte Cadillac for many years now. I keep coming back because of the excellent service his crew has always giving me. I was there recently and Danny Giannini was one of y years now. I keep coming back because of the excellent service his crew has always giving me. I was there recently and Danny Giannini was one of your crew that was a pleasure to deal with. I highly recommend your company. More

by gran11jomo5 Verified Customer Verified Customer

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Terrible Service Department. I had a 10:30 AM appointment of which I arrived 10 minutes early. The service drive was empty, no greeter, I wasn't even greeted or assisted. There we I had a 10:30 AM appointment of which I arrived 10 minutes early. The service drive was empty, no greeter, I wasn't even greeted or assisted. There were 2 service writers that looked busy and oblivious at the same time. I waited around for about 30 minutues before I decided to leave. There were also several disgruntled customers in the waiting room, I felt so bad for those ladies. This experience turned me off from this dealership. I bought my XT5 from Paul Conte & was hoping for the same great experience I had in Sales but they made up my mind quick. I have Mercedes, BMW & Lexus. All of their service departments are top notch. I'm sure this will get a generic response from the dealer asking me to call them to review this matter but dont bother wating my time once again. More

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