Danny Trauth

Mr. Ross handled a complex finance situation for my new vehicle. He did it masterfully, kindly, and professionally. He had to work with several entities to make a new vehicle deal work in my favor and kept vehicle. He did it masterfully, kindly, and professionally. He had to work with several entities to make a new vehicle deal work in my favor and kept me informed every step of the process so I had never had any questions. Mr. Ross is an example of the excellence in business practices with which Five Star Ford of North Richland Hills is conducted. He also has a great sense of humor. The General Manager, Mr. Fichter, is also an excellent person with whom to do business. They are perfect reasons why my family has done business with FSF for over two decades. More

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It was a good experience. Not too painful. I started with Bobby, but he soon dumped me to Lewis. I’m not sure why. But Lewis was very easy to deal with Not too painful. I started with Bobby, but he soon dumped me to Lewis. I’m not sure why. But Lewis was very easy to deal with More

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Totally enjoyable purchase experience. Low stress but high on letting the customer express their needs. (What vehicle can meet your needs.) Low stress but high on letting the customer express their needs. (What vehicle can meet your needs.) More

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Friendly family atmosphere. I’ve being doing business with them since 2020 staff is very personal and knowledgeable. I’ve being doing business with them since 2020 staff is very personal and knowledgeable. More

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Buying my truck from 5 star Ford was smooth and easy. Brieanna Lopez was knowledgeable thoughtful and attentive. She was fantastic at listening to all my wants and concerns, and helping me find a truck t Brieanna Lopez was knowledgeable thoughtful and attentive. She was fantastic at listening to all my wants and concerns, and helping me find a truck that was perfect for my needs and within my budget! More

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Jason Howell was outstanding in helping me get the truck of my dreams. Danny Trauth got my accessories done on time and with good communication too. of my dreams. Danny Trauth got my accessories done on time and with good communication too. More

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Another great experience dealing with Alfred! This purchase was our second new vehicle from Five Star Ford in N. Richland Hills. So, when it came time to begin looking for a vehicle, I knew exact This purchase was our second new vehicle from Five Star Ford in N. Richland Hills. So, when it came time to begin looking for a vehicle, I knew exactly who to turn to. Alfred listened to what I needed and the price range and immediately got on the ball and took me out and showed me the vehicles, we took them for a spin. He was very knowledgeable on the vehicle specs. We narrowed it down and I made my decision. Overall, what a great experience it is to have Alfred there and walk away happy with my selection and experience. Highly recommend Alfred to anyone! More

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Crystal Sanders and John Little were amazing in assisting us in finding the right car, to fit out budget. We spent weeks researching and shopping. After multiple trips to different dealerships, we called Cry us in finding the right car, to fit out budget. We spent weeks researching and shopping. After multiple trips to different dealerships, we called Crystal and closed our deal the next day. Thank you Five Star Ford. More

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Joad was great to work with & really listened & understood to what my needs were. I appreciated that he is not a pushy salesperson, at all. My trade-in was being serviced, so it wasn't ready to del understood to what my needs were. I appreciated that he is not a pushy salesperson, at all. My trade-in was being serviced, so it wasn't ready to deliver to the dealership until 2 days after the sale, along with my down payment. That wasn't an issue at all for Joad and the finance team. They are all very accomodating. Thanks Joad & 5 Star Ford! More

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Salesperson was outstanding and did an excellent job helping me with my purchase. Finance department was also great. helping me with my purchase. Finance department was also great. More

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