"We had the BEST experience at Garavel Subaru! Darlene is..."
We had the BEST experience at Garavel Subaru! Darlene is one of the hardest working sales people I have met here in Connecticut, especially when it comes to buying cars. We came in to look at cars two months ago and we had a very specific budget and car we were hoping to find. Darlene was so good about contacting me every time one came in that she thought might work for us. She is the reason we came in to make our purchase from garavel and we are so happy to know her. Thank you!
"I was very pleased with my experience at Subaru. The..."
I was very pleased with my experience at Subaru. The buying process was quick and easy. I found the car I was interested in online and was able to drive it home the day that I found it and looked at it!
"Garavel was an awesome team. We did not feel pressured...."
Garavel was an awesome team. We did not feel pressured. Theh were very pleasant and Mr.Muto and those in his Group were very profesional. I absolutely enjoyed my buying a car experience.
"Had a wonderful experience buying a used car from..."
Had a wonderful experience buying a used car from Garavel. Darlene and Byeong were very respectful with covid precautions and facilitated our purchase seamlessly. I would recommend this sales team!
"Darlene was great she was so accommodating and very..."
Darlene was great she was so accommodating and very knowledgeable buying a car from her was the best experience I have ever had purchasing a car
"Great experience. Called ahead, Darlene had car ready..."
Great experience. Called ahead, Darlene had car ready when we arrived. She walked us through all the features and we went home with a Subaru!
"I recently bought a used car from this dealer ship...."
I recently bought a used car from this dealer ship. However my experience there was average. I went to this dealership because my father knows someone there and it was the first time either of us went to this dealership. This was my first time buying a car and I felt as though the purchase was greatly rushed. When going to pick up the car the plates were not done yet so they gave me dealer plates. This was an annoyance because the dealership is 30 to 40 minutes from my house one way. After I left the dealership lot with the car I noticed that the gas tank was only 1/4 full. Everyone I tell this to tells me that most dealerships will fill the tank but I guess this dealership is not like most. I enjoy the car that I purchased but I don't think I will return on my next car purchase because I can be treated the same at closer dealerships.
"Darlene and Joe answered all our questions while buying..."
Darlene and Joe answered all our questions while buying our car. They went through all the details of the purchase and were courteous and professional. The only downfall was that our appointment was at 4pm but it was delayed until 4:45. Other than that, everything was great!
"Love my new *gently used* Forester! This is my third..."
Love my new *gently used* Forester! This is my third Subie. This by far was the easiest, most pleasant buying experience. No stress, no pressure! Darlene shared info quickly and guided me through the process. She made a connection with me by greeting me with a smile in her eyes (mask) and arm bumped me (handshake) as I was leaving the pre-owned lot. Thank you, Darlene!!
"I felt very comfortable with the staff and welcomed..."
I felt very comfortable with the staff and welcomed during the entire process. Darlene was very helpful and assisted me with any questions or concerns that I had including some of the tiny fixes that I was concerned about on the car. I’m very pleased with the service provided and excited about my new car!
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