Darrell Cooper
Darrell Cooper at Five Star Subaru of Grapevine
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Darrell Cooper | Page 4

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
186 Reviews

Born in Chicago been in Texas since 1983. 1 Son with 3 darling Grand Sons.I was always taught to treat others the way you expect someone to treat your Mother. I love to cook for Family and Friends.

Dealership Experience

6 yrs, 4 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

4.8

186 Reviews

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186 Reviews of Darrell Cooper

April 01, 2023

Dealership Rating
Employee Rating

Great experience! Very friendly and knowledgeable staff. I will definitely spread the word with my friends and coworkers. More

by Vic8425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2023

Five Star Subaru of Grapevine responded

Vic8425, We are so excited for you! Congratulations on your Five Star Subaru purchase and please stay in touch at 817-438-1700. We want to help you fully enjoy your new car. Thank you for your review and business, Doug Laymon, Sales Manager

March 31, 2023

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We recently purchased our daughter’s Crosstrek from Five Star. We live in Austin, but made it a point to make the trek up to Five Star of Grapevine. Our Five Star rep, Darrell Cooper (on his day off) made t More

by Brian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Corbin Beck

Apr 01, 2023

Five Star Subaru of Grapevine responded

Congratulations, Brian, to you and your daughter! We are grateful to have been part of your surprise. We hope your family enjoys your new Crosstrek! Let us know if there is anything else we can do for you at 817-438-1700. Thank you, Doug Laymon, Sales Manager

March 20, 2023

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Employee Rating

The whole process was easy with no haggling. Darrell was amazing and made my first time buying a car such an easy and memorable experience!! More

by Ella
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Mar 21, 2023

Five Star Subaru of Grapevine responded

Congratulations, Ella! We appreciate seeing you smile as Darrell hands over the keys to your car. We hope you count on us again. Call 817-438-1700 whenever you have vehicle needs. Thank you for shopping at Five Star Subaru, Doug Laymon, Sales Manager

March 01, 2023

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They were really responsive and I didn't feel pressured at all. They listened to what I wanted and made sure to get it. More

by crystal.watkins
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Mar 02, 2023

Five Star Subaru of Grapevine responded

Congratulations, crystal.watkins, on your new car! Darrell and I welcome the chance to invite you back to Five Star Subaru when you have vehicle needs. Stop by or give us a call at 817-438-1700 any time. Thank you for your kind review and business. Best Regards, Doug Laymon, Sales Manager

January 27, 2023

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Employee Rating

Your dealership has their heads up their xxxxx or they are very dishonest. Disappointed, dissatisfied, deceived More

by Nikel0377
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeff Davis

January 25, 2023

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The sales team was easy to work with and very professional throughout the buying process. I mostly interacted with Derek and he was a pleasure to work with. Brandon in finance was also efficient More

by DW
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2023

Five Star Subaru of Grapevine responded

DW, On behalf of our sales team, your high marks are appreciated. Expect professional services every time you need vehicle advice. We look forward to hearing from you again at 817-438-1700. Thank you for shopping at Five Star Subaru and enjoy your new car! Best Regards, Doug Laymon, Sales Manager

January 20, 2023

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I had a very positive car buying experience at five star Subaru of grapevine and would definitely recommend dealership to family and friends. More

by Anjan
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Derek Adams

Jan 21, 2023

Five Star Subaru of Grapevine responded

Congratulations, Anjan, on your Five Star Subaru purchase. It is important that we continue to stay in touch. Sharing our knowledge will help you enjoy your new car. Stop by or give us a call at 817-438-1700 when you have a technology or care concern. Thank you for your business and review. Sincerely, Doug Laymon, Sales Manager

January 20, 2023

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Employee Rating

I actually worked with Rikko to get my lease wrapped up and purchase my car. He was amazing - the experience was super easy and as always, I was very confident and pleased with my choice to come in. Lookin More

by hmattfield22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin , Rikko - I don't remember his last name!

Jan 21, 2023

Five Star Subaru of Grapevine responded

Hmattfield22, The entire Five Star Subaru staff appreciates your endorsement of our dealership and processes. We continue to be available for your questions at 817-438-1700. Customer satisfaction continues to be a priority. Thank you for your feedback and business! Best Regards, Doug Laymon, Sales Manager

January 14, 2023

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Employee Rating

Efficient and fast service; no need for haggling. 2nd car purchased from Darrell and Five Star Subaru. Plan on buying all our future vehicles from them!! More

by EVALCALEN69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Kenny Wilder

Jan 14, 2023

Five Star Subaru of Grapevine responded

EVALCALEN69, Thank you for returning to Five Star Subaru! We are excited to help you enjoy your newest Subaru. Darrell and I welcome the chance to revisit your car's technology or care schedule at 817-438-1700. We appreciate working with you. Best Regards, Doug Laymon, Sales Manager

January 10, 2023

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Employee Rating

5 Star Grapevine is a great dealership! Great customer service when transitioning from lease to lease. Service department is great during the lease. More

by AMYLANMAN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Jan 11, 2023

Five Star Subaru of Grapevine responded

AMYLANMAN2, Welcome to Five Star Subaru! We appreciate knowing you felt your shopping experience went well. Customer satisfaction continues to be a goal. Let us know if you would like to revisit your Subaru at any time at 817-438-1700. Thank you for your business and feedback. Sincerely, Doug Laymon, Sales Manager

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