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Darren Thomsen
198 Reviews
My career in the automotive industry began 20 years ago, and I'm known for my reliability and hard work. I have the best customers who refer me to their family and friends time and time again. I am grateful for all of my clients, and I go above and beyond to exceed their expectations. Customers enjoy working with me because I am direct and easily accessible. Going to the beach is one of my favorite pastimes. Following the news is something I also enjoy; you could say that I am a newsie. BMW has given me the opportunity to see many places; I've traveled to Lake Louise in Banff, Canada, South Africa, and more. My wife and I own a hair salon in the Three Village area. We enjoy spending time with our dogs. I am a big fan of food and enjoy trying out new restaurants. Business development and social marketing are some of my skills. I have won several Victory Lap travel awards and served on BMW’s Professional Council. Stop in today for world-class service that you'll love!
Read moreDealership Experience
14 yrs, 1 mo
Industry Experience
26 yrs, 1 mo
Specialties & Trainings
Marketing
Social Media
198 Reviews
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198 Reviews of Darren Thomsen
August 02, 2018
New Car Purchase Initial contact made through internet. Met Darren and worked through a mutually agreeable transaction. Only negative would be lease paperwork was on Initial contact made through internet. Met Darren and worked through a mutually agreeable transaction. Only negative would be lease paperwork was on line so wasn't able to read through documents. More
by PRESTOMICHAEL
Verified Customer
July 24, 2018
Always on Point As a long time BMW owner we owners expect a certain level of service and support for our cars. I switched over to Rallye motors last year after a very As a long time BMW owner we owners expect a certain level of service and support for our cars. I switched over to Rallye motors last year after a very long time relationship with Freeport BMW was irreparablely damaged by Freeport BMW complete lack of customer care and outright substandard business practices. Since moving over to Rallye BMW, I have found their service to be exceptional and well beyond industry standards. They are always professional and always ready to be sure that I am happy with their service. Even in one instance where an innocent mistake did occur Rallye BMW stepped right up and fixed the problem immediately with no cost or aggravation to me. I will now be looking to buy my next BMW at Rallye. I believe in rewarding those who treat me fair and right. More
by Ray875
July 15, 2018
After paying for a expensive extensive warranty I was told that a part that wasn’t under warranty needed to be fixed The price was $2300 After getting a second opinion and I took pictures theirs I was told that a part that wasn’t under warranty needed to be fixed The price was $2300 After getting a second opinion and I took pictures theirs nothing wrong with that part But what wasn’t fixed was a transmission leak that they found when my car was on the left I have the pictures Which by the way is under warranty I don’t have confidence in Ralley BMW Service Department The same place I purchased my vehicle More
by RUSSELLPRSTN
Other Employees Tagged: Brandon Tibbals , Jonathan Szypot
July 15, 2018
Poor handling of customer affairs Almost three months and I have not received a refund for something I shouldn't have been charged for. Service manager is handling this poorly and I wi Almost three months and I have not received a refund for something I shouldn't have been charged for. Service manager is handling this poorly and I will be returning to the dealer on thurs the 19th to follow up on what was told to me taken care of! More
by JUNIOR91669
Other Employees Tagged: Christopher Blanco , Chy Wiggan
July 09, 2018
Loyalty Counts Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. F Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. Feels like I'm in my own car. All technicians friendly and helpful. More
by MEYERFREMDER
Other Employees Tagged: Carol Clark-Muniz, Bret Hines , Richard DeAngelo, Genius Team
June 03, 2018
BMW service Great service at BMW in Westbury . Everyone was very friendly . I felt like I was chucking into a hotel. Quick easy and very thorough . Thanks BMW Great service at BMW in Westbury . Everyone was very friendly . I felt like I was chucking into a hotel. Quick easy and very thorough . Thanks BMW More
by XRISTINA21
Other Employees Tagged: George Javier, Mike Kozlow, Hasan Barakat , Richard DeAngelo, Dominick DeChiara, James DelVecchio, Jessica Paniagua, Chy Wiggan
May 31, 2018
Rallye BMW is Great! I have gotten my last five cars from Rallye BMW and have been pleased with my experience every time. I recommend this dealership to anyone who asks. I have gotten my last five cars from Rallye BMW and have been pleased with my experience every time. I recommend this dealership to anyone who asks. More
by MLONG9876
Other Employees Tagged: Richard DeAngelo
May 07, 2018
Best Service Ever! The service at Rallye BMW is phenomenal! Your needs are assessed from the moment you pull into the drive way. There is no wait time. They respect you The service at Rallye BMW is phenomenal! Your needs are assessed from the moment you pull into the drive way. There is no wait time. They respect you the client and your time More
by Cha
Other Employees Tagged: Frank Trotta , Wallace Leung, Chy Wiggan, Terrence (Genius)
April 23, 2018
Service Rep Ky Wiggens was first rate I have owned almost 20 BMW cars over the years. My experience with Mr Wiggens was exceptional. His attention to detail, and refrain from any press I have owned almost 20 BMW cars over the years. My experience with Mr Wiggens was exceptional. His attention to detail, and refrain from any pressure or alarm is commendable. . But most importantly, he returned my car in tip top shape as promised-- with an attitude that was refreshing. Perfect. David Keisman More
by DAVIDKEISMAN
Other Employees Tagged: Richard DeAngelo, Chy Wiggan
April 22, 2018
I needed a quick oil change, and I got it. Getting ready for an overseas trip left me very busy and not much extra time. My BMW 340 X-Drive needed an oil change. I called Rallye and they set me Getting ready for an overseas trip left me very busy and not much extra time. My BMW 340 X-Drive needed an oil change. I called Rallye and they set me up for the next day and told me the service would take 90 minutes.. I came in at the scheduled time. They took the car in and offered my wife and I complimentary cookies, bagels, water etc. Ninety minutes later I got a call on my cell phone telling me the car was ready. The service was done, fluids topped off and the car washed and vacuumed. What else could you ask? More
by Larry K
Other Employees Tagged: David O’Neill
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