Darren Van Orden
Darren Van Orden at Cortese Ford Lincoln

Darren Van Orden | Page 17

Service Writer

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.6
192 Reviews
4.6

192 Reviews

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192 Reviews of Darren Van Orden

November 11, 2022

Dealership Rating
Employee Rating

Darren and Al were at the desk and they always make you feel welcome. If bring one car in, they always ask about the other one. They take care of us. More

by latham80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Eichelberger, Al Rossester, Ed Smith, Cashier in service- very friendly and helpful

Nov 12, 2022

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

November 11, 2022

Dealership Rating
Employee Rating

Darren was the man at the Front desk and helped sort out a few recalls that I had on my vehicle. I bought my Ford at Spurr in Brockport but will bring it here in the future thanks to Darren! More

by Matthew.cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2022

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

November 06, 2022

Dealership Rating
Employee Rating

Recently had my vehicle serviced at Cortese & as always the service was efficient & accurate. I can always count on respect & courtesy from everyone in the service department. Thanks to all! GOD bless. More

by Savedstephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Cortese Ford Lincoln responded

Thank you so much for the awesome review! We appreciate your business and if you need anything please do not hesitate to call or stop in

November 03, 2022

Dealership Rating
Employee Rating

Darren was the man at the Front desk, and shout out to the mechanics who diagnosed my problem and fixed it right away. I bought my vehicle a ( used ford) and was trying to get it serviced for months with More

by Jparris897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

November 01, 2022

Dealership Rating
Employee Rating

Outstanding job friendly customer service. Honesty with customers is very important to me and my husband. Job well done. More

by irisbertolone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

October 27, 2022

Dealership Rating
Employee Rating

Fast service. Courteous. Good advise. Great experience. Darren replaced as small part that helped our car shift. The part was not covered on our drive-train warran More

by mike.gleghorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Cortese Ford Lincoln responded

Thanks Mike!!

October 17, 2022

Dealership Rating
Employee Rating

Great service. Got my vehicle in very quickly and fixed my issue with no hesitation!!! Definitely recommending to my friends and family!! More

by gpulleyn236402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

October 14, 2022

Dealership Rating
Employee Rating

Harry as always took great car of my 2021 GT500. The guys at the counter are helpful also a bunch of good guys. Dennis Capriotti More

by Cap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Jack Hawes , Dave Robinson, Al Rossester, Ed Smith, Patrick Zimmerman, Harry technition

Oct 15, 2022

Cortese Ford Lincoln responded

Dennis, thank you for the awesome review!

October 07, 2022

Dealership Rating
Employee Rating

What should have been a 4 hour job at most turned into a 4 day ordeal without my car. Then I had to bring it back because the mechanic left a tool in the door panel. More

by Fonzie0
Recommend Dealer
No
Oct 10, 2022

Cortese Ford Lincoln responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again for any of your automotive needs in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

October 05, 2022

Dealership Rating
Employee Rating

Excellent customer service. My vehicle was ready on time but the cost was pricey. $878. More

by aanih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier , Patrick Zimmerman

Oct 05, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review!

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