Dat (Brian) Le
Dat (Brian) Le at Herb Chambers Toyota of Auburn

Dat (Brian) Le | Page 12

Sales and Leasing Consultant

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

Contact Me
4.8
197 Reviews
4.8

197 Reviews

Write a Review

197 Reviews of Dat (Brian) Le

June 21, 2023

Dealership Rating
Employee Rating

Fast service in and out. Pleasant staff. No complaints at all. Will recommend to friends! More

by Cfec.444
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Herb Chambers Toyota of Auburn responded

We're so glad to hear it! Thank you for the kind words and recommendation! Our team looks forward to seeing you back in the future. - Herb Chambers Toyota of Auburn

June 20, 2023

Dealership Rating
Employee Rating

They are courteous prompt in checking you in and give fair estimates on cost and waiting times More

by Centurian2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juljan Imeraj

Jun 21, 2023

Herb Chambers Toyota of Auburn responded

We're glad you felt taken care of here during your service appointment. Thank you for coming to Herb Chambers Toyota of Auburn!

June 07, 2023

Dealership Rating
Employee Rating

All service coordinator cared about was up selling me on service. I was promised an hour appointment and then told it would take over an hour and a half when I arrived. Thankfully they got the service done More

by stephaniegava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 08, 2023

Herb Chambers Toyota of Auburn responded

Hi Stephanie, thank you for sharing your honest feedback. We apologize for not meeting the expectations we set when scheduling your appointment. We have reviewed your comments with our team to help ensure a better visit next time. We hope you will consider giving us another opportunity to provide you with a 5-star experience. Thank you again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

June 07, 2023

Dealership Rating
Employee Rating

Bad service and it’s was very expensive I can’t believe. And the personal was very rude when I was paying my bills those two lady’s they are no good doing service to the customer sorry. More

by Jomar8548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 08, 2023

Herb Chambers Toyota of Auburn responded

Thank you for the feedback. I'm sorry to read about this experience and will review this with the appropriate members of our team. I hope you'll consider giving us the opportunity to provide you with better service in the future. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

May 26, 2023

Dealership Rating
Employee Rating

I had a problem with my car when I left for work in the morning and when I finished work I wasn't sure what to do because I didn't have an appointment. I took a chance and went to Herb Chambers anyway and More

by ginidowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your excellent review working with Kennedy and the rest of our team at Herb Chambers Toyota of Auburn! We're happy that we were able to look at the issue on short notice and welcome you to reach out at any time!

May 12, 2023

Dealership Rating
Employee Rating

Alex was great to work with. He was very professional and friendly. He made the whole process very easy. More

by Danielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Montes , Monish Naicker, Tomi Tsitsos

May 16, 2023

Herb Chambers Toyota of Auburn responded

Danielle, we are happy you had a great experience with Alex at Herb Chambers Toyota of Auburn! It's always our goal to make car buying an easy process and it's wonderful to hear that we have accomplished that with you! Thank you for visiting!

May 07, 2023

Dealership Rating
Employee Rating

Alyssa was very nice to deal with. She kept me informed through out the day. Let me know when the car was ready. Tony the tech did a great job. Jeff runs a great team. Thank you to eve More

by Martin & Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

Herb Chambers Toyota of Auburn responded

Alyssa and the team are glad your visit was so great, Martin! We appreciate your kind words and hope you come to see us for your next service experience! Thank you! - Herb Chambers Toyota of Auburn

May 01, 2023

Dealership Rating
Employee Rating

Everything was excellent. Top notch service and very professional. Always get excellent service at Herb Chambers More

by Smcappraisals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Herb Chambers Toyota of Auburn responded

We're glad you had a top-notch experience with our team at Herb Chambers Toyota of Auburn! Providing excellent service is always our goal and we're glad it shows. Thank you for trusting us with your vehicle needs - we appreciate your business!

April 27, 2023

Dealership Rating
Employee Rating

My first visit to HCT this week was pleasant and the services rendered- some standard maintenance and an alignment- were handled in good time while I waited in the comfortable wings and caught up some e More

by Ken Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Herb Chambers Toyota of Auburn responded

Thank you for the positive feedback, Ken! We appreciate you visiting us here at Herb Chambers Toyota of Auburn and look forward to seeing you again next time. Take care!

April 08, 2023

Dealership Rating
Employee Rating

Good Sale and Good Service I Buy to much car in this Dealer, they have good deal! More

by Quang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Merrick, Hai Lam, Juljan Imeraj , Dylan Hoang, Vinh Pham

Apr 13, 2023

Herb Chambers Toyota of Auburn responded

We appreciate the rave review, Quang! We look forward to seeing you again! Thank you! - Herb Chambers Toyota of Auburn

...
12
...