Dave Grooms
Dave Grooms at INFINITI of Kansas City

Dave Grooms | Page 4

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

Contact Me
not yet
rated
67 Reviews
not yet
rated

67 Reviews

Write a Review

67 Reviews of Dave Grooms

April 05, 2022

Dealership Rating
Employee Rating

The level of professionalism, Expertise friendly engagement is second to none. The service done to precision, Mike,Derrick, the porters, the service team and management just amazing. You leave with More

by bernard24b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

INFINITI of Kansas City responded

Bernard. Thank you for taking time to leave us such a wonderful review. We really appreciate it and nothing makes us happier than hearing from our customers that they had a great experience. We look forward to working with you for years to come.

Apr 06, 2022

bernard24b responded

Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret. You’re worthy. Thank you

April 02, 2022

Dealership Rating
Employee Rating

They are friendly, efficient. Our car cam back immaculate. They have great snacks and a very comfortable place to be. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

INFINITI of Kansas City responded

Elizabeth. Thank you for taking the time to leave us a review. We appreciate it and appreciate your business.

March 12, 2022

Dealership Rating
Employee Rating

I’ve been coming to this dealer since 2007 to get service on my vehicles. This is my 2nd FX35 & your service has always been exceptional. Thanks Dave! More

by Michelle Harrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2022

INFINITI of Kansas City responded

Michelle. Thank you for taking time to leave us a review. We appreciate it and appreciate your business.

March 01, 2022

Dealership Rating
Employee Rating

KC Infiniti has the best associates from sales to service. Their service team are knowledgeable and professional. My consultant always has a positive attitude and definitely enjoys his work. More

by jebrownjr53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We really appreciate it and are delighted that you had a great experience. We appreciate your business.

February 22, 2022

Dealership Rating
Employee Rating

I love getting my car service at the dealership and the people are extremely knowledgeable and courteous!!! More

by mardik37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms

Feb 23, 2022

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and our service department. We are very proud of our employees and Dave Grooms is one of the best. We really appreciate your input. Thank you for your business.

December 08, 2021

Dealership Rating
Employee Rating

Have owned (3) Infiniti’s. All have performed extremely well. Likewise, the service & maintenance provided by the dealer has played a key role in that. Service writer Dave Groom is one of the best in the b More

by Marine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of Dave and our Service Department. We really appreciate it and appreciate your business.

November 30, 2021

Dealership Rating
Employee Rating

It is a wonderful dealership I have been taking my It is a wonderful dealership I have been taking my wife's and my car there for close to 10 years. David is one of my favorite people. More

by mardik37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review of Dave and our service department. We really appreciate it and appreciate your business. Enjoy your new car!

Dec 01, 2021

mardik37 responded

Again love doing business with you guys!

November 05, 2021

Dealership Rating
Employee Rating

Dave Grooms is professional, personable service agent. Keeps you informed and updated throughout the service process. Superb. More

by lilred.1917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our service department. We really appreciate it and appreciate your business.

October 24, 2021

Dealership Rating
Employee Rating

Everybody has always treated me well. Spence is awesome. I would return for any service. More

by jeancullom
Recommend Dealer
Yes

Other Employees Tagged: Brenden Shaw, Spencer Cassidy

Oct 26, 2021

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of Spence and our Service department. We appreciate it and appreciate your business.

September 02, 2021

Dealership Rating
Employee Rating

Great dealership. They have always taken care of us and our vehicle. Service is always fast and easy. Staff is very good and efficient. Would highly recommend More

by danielstegman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2021

INFINITI of Kansas City responded

Daniel. Linda. Thank you for taking time to leave us a review and let us know about your experience with our dealership. We appreciate it and appreciate your business.

...
4
...

Dealership Inventory (73 Vehicles)

new 2026 INFINITI QX80 car, priced at $77,624
2026 INFINITI QX80
new
Dynamic Metal exterior
Automatic
Four-wheel Drive
new 2026 INFINITI QX80 car, priced at $91,540
2026 INFINITI QX80
new
Radiant White exterior
Automatic
Four-wheel Drive
new 2026 INFINITI QX80 car, priced at $100,354
2026 INFINITI QX80
new
2t Radiant Whit exterior
Automatic
Four-wheel Drive
new 2026 INFINITI QX60 car, priced at $64,776
2026 INFINITI QX60
new
Warm Titn exterior
Automatic
All-wheel Drive
used 2026 INFINITI QX60 car, priced at $52,000
2026 INFINITI QX60
used
Diamond Black exterior
Automatic
All-wheel Drive
used 2023 Chevrolet Tahoe car, priced at $59,000
2023 Chevrolet Tahoe
used
Black exterior
Automatic
Four-wheel Drive