Dave Mattice | Page 40

Service Dept was slammed. On the day of my visit, the service dept was slammed but I was still treated with the appropriate concern and respect I am always treated with. Still On the day of my visit, the service dept was slammed but I was still treated with the appropriate concern and respect I am always treated with. Still love these guys and gals. More

by NMETHENY Verified Customer Verified Customer

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Great Service Even though I was 10 minutes early, they took my car right in and I only had to wait 40 minutes and it was done. Friendly and very helpful Even though I was 10 minutes early, they took my car right in and I only had to wait 40 minutes and it was done. Friendly and very helpful More

by MEEKADEER Verified Customer Verified Customer

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Pleasent nice to deal with! Dave Mattice was nice deal with. Always had smile on face. Explained all options to me. Answerered my questions. He got the best price for me and I ap Dave Mattice was nice deal with. Always had smile on face. Explained all options to me. Answerered my questions. He got the best price for me and I appreciated it ! More

by DWYMAND3 Verified Customer Verified Customer

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Great Deals Great people, great price , great deals and awesome customer service. Definetly I will do business again with this Dealer because of Dave and John. B Great people, great price , great deals and awesome customer service. Definetly I will do business again with this Dealer because of Dave and John. Best car dealer. More

by 4b2kh5fjn Verified Customer Verified Customer

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Certified used vehicle Dave has been very diligent about getting us into our newer vehicle. We were in a bind to get financed and somehow made it work in to our budget. This Dave has been very diligent about getting us into our newer vehicle. We were in a bind to get financed and somehow made it work in to our budget. This is why we returned for our 3rd purchase. More

by Chuckwagon Verified Customer Verified Customer

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iNCREDIBLE, WORTH THE 3 HOUR TRIP I initially tried to buy a vehicle in my area and realized quickly that the local dealers not only did not have what I wanted but also were not able t I initially tried to buy a vehicle in my area and realized quickly that the local dealers not only did not have what I wanted but also were not able to meet my budget. the trip from rochester to albany was worth it. this place is class act and on top of how a business should be run. Dave mattice was a pleasure to work with. More

by fcadwell Verified Customer Verified Customer

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Service Good prompt service and congenial people to work with, don't have to wait a long time to get an appointment. Dave is more than willing to take our veh Good prompt service and congenial people to work with, don't have to wait a long time to get an appointment. Dave is more than willing to take our vehicle in for service for us. More

by MARLENE9 Verified Customer Verified Customer

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Happy Camper Denooyer Chevrolet and Denooyer Service Center are professionally and responsive, and the result is responsible operations in both sales and servicin Denooyer Chevrolet and Denooyer Service Center are professionally and responsive, and the result is responsible operations in both sales and servicing. I have been a customer there for fourteen years without reason for complaint or even misgivings. More

by Longscout Verified Customer Verified Customer

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Service on my 2018 LTZ Excellent service, VERY nice dealership, great people all around to work with. Never a complaint about Denooyer Chevrolet. DAVE MATTICE is the best as Excellent service, VERY nice dealership, great people all around to work with. Never a complaint about Denooyer Chevrolet. DAVE MATTICE is the best as well as the guys out in the service department. More

by VANDEUJ Verified Customer Verified Customer

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Difficulty in getting service Endless problems with 2017 Chevy Volt have led to multiple service appts. On this particular day, car making grinding g sounds on starting. Check en Endless problems with 2017 Chevy Volt have led to multiple service appts. On this particular day, car making grinding g sounds on starting. Check engine light came on, plus message “Reduced Propulsion.” Called De Nooyer. Only appt offered was a week away—completely unacceptable. This is our only vehicle. My husband is a handicapped veteran—reliable transportation is essential. My son got on the phone—finally given a same day appt. Had to have car towed 50 miles to Albany. Dealer said there were no loaners. This wasn’t true as, when I got there, I was given choice of loaners. Next day’s verdict was that rodents had chewed wiring. Found this hard to believe as car is in constant use—I should have asked for evidence. Bottom line was a bill of close to $500. Asked to speak to salesperson with goal of unloading this endlessly troublesome car. Waited in dealership for close to two hours to no avail. Left. Came back next day and spoke with Dave Mattice who gave me payoff number of approx $5,000. In retrospect, should have asked to speak to a sales manager. GM and DeNooyer clearly do not care about customer satisfaction and I cannot wait to get rid of this car—just look at the abysmal service record. More

by RHINEFIELD Verified Customer Verified Customer

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