"Great Salesman, bad Financing Team"
The salesperson was excellent. He was fair, understanding, and helpful. He went above and beyond on every occasion. I highly recommend that you always ask for David Jones.
However, on the other hand, my wife and I waited for over TWO HOURS to be fetched by the Financing Department. After getting into the financing office it was adequate, but that wait period was unacceptable.
Again, go see David Jones but it seems like the rest of the dealership isn't as together as he is.
"Excellent customer service..."
David Jones went above and beyond and blew me away with his his customer service skills... very professional and straight forward and also very prompt...
"Truly amazing sales and service. "
I walked in and explained what I was looking for. Dj listened, set a plan in motion, and lead me to a new Toyota that I very much wanted. Didn't think I could afford it but the finance team there worked their magic and made it happen. Couldn't be happier with my purchase.
"DJ is the best! "
DJ (David Jones) was trustworthy and knowledgable. It was like I was hanging out with an old friend! He truly cares and wants you to get the best deal on a great car. Would buy from him again in a heartbeat! I dealt with Felanna for finances, and she was also incredibly helpful and knowledgable. PLUS they all stayed late to help me!
"Great service as always!"
I traded my car in and got the color I wanted. I always get great customer service at Cowboy Toyota. Thank you David (DJ) Jones, I am very happy with my purchase.
"Awesome customer service"
I just want to start off by saying thanks for making my experience at Cowboy Toyota awesome and quick. I had the awesome Caitlyn Sauter as my sales rep, I told her what I wanted and how much I wanted to pay and what kind of car I was looking into, we looked at colors and what other goodies the car had to offer!! She was able to locate the car and we took a quick test drive by then I was SOLD. LOL. The car was amazing I feel in love.. So we talked numbers and while she went and did paper work, David Thank You For Your Service By The Way kept me company talking about the Army while his customers where in signing there papers. Caitlyn came back said my paperwork was ready I was in and out maybe within a couple of hours.. I'm just going to say this experience was so much better then my last experience NOT Cowboy Toyota.. Thank you so much for your kindness and willing to help. PS. the new building is so beautiful and everyone was so nice.
"Great experience "
David Jones was not overly aggressive upon me being in the Parking lot, which is greatly appreciated. He was very helpful and accommodating, he was very relatable and easy to talk to.