David Ferrence | Page 7

David and the entire team at Smythe went above and beyond to ensure the needed repair was execute despite some miscommunications within the service system and team itself. Absolutely a pleasure to work with to ensure the needed repair was execute despite some miscommunications within the service system and team itself. Absolutely a pleasure to work with throughout the process. Special thanks to Emilio and Mark who were part of this repair journey and so very helpful! More

Print

David and the customer service team in the service center were outstanding. I was a long time BMW owner and your customer service leaves theirs in the dust!! Thanks for taking such good care! were outstanding. I was a long time BMW owner and your customer service leaves theirs in the dust!! Thanks for taking such good care! More

Print

Mark was Great as always! Service was great! Thank you! Merry Christmas! Happy New Year! Service was great! Thank you! Merry Christmas! Happy New Year! More

Print

We’ve been going to this dealer for over 20 years and can’t say enough great things about them! Everyone is courteous and professional and the service has always been outstanding. can’t say enough great things about them! Everyone is courteous and professional and the service has always been outstanding. More

Print

Very satisfied with the overall service and timely communication. Good experience overall. Would not hesitate to recommend. communication. Good experience overall. Would not hesitate to recommend. More

Print

I had such a wonderful experience at Smythe Volvo service department. I have never felt so humbled and well received at a dealership like Smythe Volvo. The service manager Regina Krauza and her great team department. I have never felt so humbled and well received at a dealership like Smythe Volvo. The service manager Regina Krauza and her great team David Ferrence assistant service manager,Dina Thomson service advisor and Master technician Casey Keppler are extremely professional,diligent,competent and outstanding, they really understand the meaning of customer service. The service manager Regina Krauza went above and beyond my imagination to satisfy our service needs and kept us informed at all times for the stage of the car repairs. I sincerely would like to express my gratitude and my deep appreciation to the service manager Regina Krauza and my special thanks to all her team for their great help and prompt service. I highly recommend Smythe Volvo service department to all proud Volvo owners. Adel H. More

Print

David was amazingly accommodating and The job was done way sooner than expected because he pushed the maintenance through. Thank you thank you! way sooner than expected because he pushed the maintenance through. Thank you thank you! More

Print

Kyle is my guy, always on point, courteous and professional and has helped my family buy several new and pre-owned cars. professional and has helped my family buy several new and pre-owned cars. More

Print

David and team did an amazing job, they were great communicators and addressed my issue with extreme care and professionalism. Can’t thank them enough. communicators and addressed my issue with extreme care and professionalism. Can’t thank them enough. More

Print

Everyone at Smythe Volvo contributes to their overall great customer service. They are the best in the industry at what they do. Great team! Thanks for all the help. great customer service. They are the best in the industry at what they do. Great team! Thanks for all the help. More

Print