Dealership Experience
4 yrs, 8 mos
Industry Experience
10 yrs, 11 mos
83 Reviews
Write a Review83 Reviews of David Ferrence
August 31, 2022
David was extremely helpful, courteous and knowledgeable. I appreciated his upbeat attitude and smile! Thank you! I appreciated his upbeat attitude and smile! Thank you! More
Other Employees Tagged: Tom Coward
August 04, 2022
Service is great as always. Sue is very good and very efficient. I have no problems Sue is very good and very efficient. I have no problems More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry , Sue Shakil, Dina Thomson, Andre Vasquez
July 25, 2022
Dina Thomson and her team including the tech Ryan Doremus are just amazing always understanding my needs and request! From start to finish all communications are quick and effective! As always A+ are just amazing always understanding my needs and request! From start to finish all communications are quick and effective! As always A+ More
Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry , Sue Shakil, Dina Thomson, Andre Vasquez, Mike in services!
July 07, 2022
Excellent service. Appreciated the customer service aspect of the detailed issues with the car and the phone calls to explain everything. I had an issue with the car an Appreciated the customer service aspect of the detailed issues with the car and the phone calls to explain everything. I had an issue with the car and they gave me an appointment right away. David was wonderful to deal with. More
June 15, 2022
David was responsive and proactive. He even applied a discount without having to ask. The car drives well. And the shaking in the steering wheel at high speeds has subsided. Thank y He even applied a discount without having to ask. The car drives well. And the shaking in the steering wheel at high speeds has subsided. Thank you! More
June 08, 2022
Mark is awesome, he took care of my car from the moment it went in, until the moment it came out of the shop, he kept us always informed thru all the process and was very clear on all the cost of the repai it went in, until the moment it came out of the shop, he kept us always informed thru all the process and was very clear on all the cost of the repairs. One of greatest advisors I have had the pleasure to deal with at smythe Volvo family. Great work, keep going! More
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry , Andre Vasquez
May 25, 2022
Exceptional Customer Service! !! Manager ( Regina K) and Assistant Manager (David) are awesome!! They do a great job ensuring your experience at Smythe Volvo is exceptional. !! Manager ( Regina K) and Assistant Manager (David) are awesome!! They do a great job ensuring your experience at Smythe Volvo is exceptional. More
Other Employees Tagged: Regina Krauza
May 24, 2022
All good. Took care of the problem. Courteous responsive and able to get to us immediately Took care of the problem. Courteous responsive and able to get to us immediately More
Other Employees Tagged: Shaun Hayes, Jesus Garcia

