David Fishburn | Page 11

The sales management team lacks credibility. As good as the individual sales advisors are, the lack of competency from their managers is unbelievable. Especially Pete who was on duty Friday mid As good as the individual sales advisors are, the lack of competency from their managers is unbelievable. Especially Pete who was on duty Friday mid day. More

by g-morton Verified Customer Verified Customer

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The whole buying process was smooth and thorough. Would highly recommend this dealership if you're in the market for a new vehicle Would highly recommend this dealership if you're in the market for a new vehicle More

by bpedler0 Verified Customer Verified Customer

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Pleasant experience but at closing too much pressure to buy service contract maybe contract should be free for 2 or 3 years. buy service contract maybe contract should be free for 2 or 3 years. More

by claraverosky Verified Customer Verified Customer

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Everyone was very friendly and professional from the moment we walked in until we left with our new car. Chad, our salesperson, was a pleasure to work with. He was very friendly and knowledgeable. Re moment we walked in until we left with our new car. Chad, our salesperson, was a pleasure to work with. He was very friendly and knowledgeable. Really felt like we could trust him. More

by deann.ferris Verified Customer Verified Customer

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NayColle went above and beyond for us. She helped work through the entire sales and order process, keeping us well informed the entire time. People like NayColle are the reason we keep com She helped work through the entire sales and order process, keeping us well informed the entire time. People like NayColle are the reason we keep coming back to BMW Sarasota. Thank your for making this process so great! More

by Gordon Verified Customer Verified Customer

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Extremely knowledgeable about their product and very professional in all aspects of all BMW’s. professional in all aspects of all BMW’s. More

by joebudrusso Verified Customer Verified Customer

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This is the first time that I have ever bought a car from a distance. Rahul was exceptional in keeping me informed and guiding me through the process.👍 a distance. Rahul was exceptional in keeping me informed and guiding me through the process.👍 More

by btkelsey Verified Customer Verified Customer

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First of all we are grateful for helping us to find a car within our budget. However being a loyal BMW customer in various states, customer service was a bit not what would make to give the experience 5 st within our budget. However being a loyal BMW customer in various states, customer service was a bit not what would make to give the experience 5 stars. The wait & pickup time plus preparation left us without excitment, after we just purchased our Dream car. We were asked 2 days later to pick up the vehicle, after ariving it was not ready, we waited for 45 min to meet with financial customer manager, 1, 5 hrs later car still wasn't charged and clean, we left the dealership in the rush straight to gas station without much explanation how to operate the car, how to charge it, where are the basic navigation for this particular vehicle. We wish you can improve customer services, as it not every day experience to purchase a world-class vehicle. Thank youfor consideration. More

by Yana Verified Customer Verified Customer

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This is the sixth car we purchased from Sarasota BMW. I enjoy working with all staff I enjoy working with all staff More

by hrmcruise Verified Customer Verified Customer

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Friendly professional service provided. Salesman Shawn and Genius Austin should be commended. Overall, a pleasant experience!! Salesman Shawn and Genius Austin should be commended. Overall, a pleasant experience!! More

by ncjimbob Verified Customer Verified Customer

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