David Hill | Page 51

Wonderful experience Great Sales Team in Crystal Sanders and John Little. I was pre-approved for my auto loan thru the American Airlines FCU. I went to Five Star looki Great Sales Team in Crystal Sanders and John Little. I was pre-approved for my auto loan thru the American Airlines FCU. I went to Five Star looking for a gently used truck. Crystal pointed me to a wonderful truck with miles so low it could be a new truck. I knew where I wanted to be in terms of trade in and sales price. We came very close, within $500, of where I wanted to be and put the deal together. Crystal and John worked together to make sure everything was in order, that I was comfortable and just gently moved us thru the process. Shout out to David Hill in Finance. He knew I was an AAFCU member and quickly completed the paperwork and not once tried to steer me away from CU financing. If you are an AAFCU member and live in the DFW area, go see Crystal or John at Five Star Ford. They will definitely take care of you. More

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Fast and efficient Doreen and the staff at five star made the buying process fast and easy. In and out with a great deal in an hour and a half. Back to pick the car up Doreen and the staff at five star made the buying process fast and easy. In and out with a great deal in an hour and a half. Back to pick the car up two hours later and everything was done and ready. Daughters first nice car (non hand me down) and she was jazzed. Great job five star crew. More

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Ease of purchase for a new King Ranch My sales guy Mark and his team made my purchase smooth and easy from beginning to end. There were no pressure tactics, only honest opinions and answe My sales guy Mark and his team made my purchase smooth and easy from beginning to end. There were no pressure tactics, only honest opinions and answers to my questions. I'd highly recommend Five Star Ford and plan to buy my next vehicle there. More

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Great experience! From the first day to the last, Carlos and Brieanna were very patient and helpful. They were very kind as I asked several questions. They were also ve From the first day to the last, Carlos and Brieanna were very patient and helpful. They were very kind as I asked several questions. They were also very down to earth and realistic, as I filled them in on what I needed in a car. They helped me find a vehicle that exceeded my expectations. Even through a situation that was a little different in delivery; they kindly maintained their patience, kept me up to date, and had driving into the sunset with my perfect vehicle. Another name to mention is David in the finance department, he got my paperwork arranged and put together. We discussed prices/payments which,let's face it, can be a very hard thing to discuss. He made me feel like I had a voice in the matter. The day I received my new car, Carlos was so helpful in teaching me how to operate the functions in the vehicle and spent an extended amount of time reviewing details, as I am always full of questions. He didn't rush me or act put-out at all. Carlos has sold me this car, and as long as he's in this business, he'll be selling me my next. Five Star Ford is a wonderful dealership, and Carlos has easily earned them a lifetime customer. Sincerely, Nicole G. More

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Visit to 5 Star Ford North Richland Hills Great service from Crystal and John. Impressive dealership with many options. Definitely did not feel any pressure. Both Crystal and John listened to Great service from Crystal and John. Impressive dealership with many options. Definitely did not feel any pressure. Both Crystal and John listened to what we were looking for and found us the right deal. The on,y negative I would say is that the process seemed to take longer than other dealers I've been to. Part of it may have been our end though. More

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Honest, Patient, and Knowledgable Sales Professional Ken was an all-star! He was extremely patient in finding the exact SUV my wife was looking for and extremely knowledgable about the different models. Ken was an all-star! He was extremely patient in finding the exact SUV my wife was looking for and extremely knowledgable about the different models. Most salesman will lie/cheat/steal just to make a deal, but we never felt that way with Ken and he made the entire process a breeze. I would highly recommend Ken to any looking for a new/used vehicle in the DFW area. More

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Purchased 2 cars Randall was outstanding, not only on selling us one car but combining the purchase with a used car I saw for my son. Great teamwork, everyone helped g Randall was outstanding, not only on selling us one car but combining the purchase with a used car I saw for my son. Great teamwork, everyone helped getting the deal closed with a great, relaxed environment. The high pressure days appear to be gone and sales is taking a better approach, especially with the Internet being flooded with information that assist you if your making a great deal or not. I feel I can go back at any time with any concerns about the ford or even the jeep we purchased! More

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I won't go anywhere else Justin (sales) and David (finance) were amazing professionals who got us exactly what we needed in both a car and a financing package. Both Justin and Justin (sales) and David (finance) were amazing professionals who got us exactly what we needed in both a car and a financing package. Both Justin and David also acted as our advocates; Justin in making sure we got the exact car we wanted quickly, and David in making sure we got the absolute best financing. We were in and out with the exact car we wanted before we knew it. I've been buying cars for many years now and I've never had such a pleasant experience. More

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Best car buying experience ever! What makes a car buying experience the best ever? It's the people you deal with of course (and a good car deal helps too). John Hilsinger and David Hi What makes a car buying experience the best ever? It's the people you deal with of course (and a good car deal helps too). John Hilsinger and David Hill handled every aspect of the purchase with professionalism, knowledge and courtesy. The level of customer care is beyond expectations at this dealership and John was especially helpful in providing all the information we needed to purchase a car. We truly felt like part of the family. If you are looking for a one-stop shopping experience rather than travel from dealer to dealer, this is the place. More

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Great customer serv. Not enough words to describe. I had a big problem on my hands and they went above and beyond to resolve the issue... Could have not done it better, all the way from the Manager, I had a big problem on my hands and they went above and beyond to resolve the issue... Could have not done it better, all the way from the Manager, to my sales rep. Sam, Service Advisor ..Thank you for what you all did..... More

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