David Hill | Page 52

Awesome experience! I bought a 2016 Ford Focus ST. After making an online inquiry, I was contacted by Chad Ritter, Internet Sales Manager. Let's just say he is patient, k I bought a 2016 Ford Focus ST. After making an online inquiry, I was contacted by Chad Ritter, Internet Sales Manager. Let's just say he is patient, knowledgeable and understands the perspective of the buyer. He knows how the business works and is superb at bringing the desires of the buyer into that world. I felt like I always had his attention and my concerns were always addressed. His communication skills are excellent and he offered several purchasing options considering all the rebate programs offered by Ford. Thanks Chad for a great buying experience! In the Finance Department, David Hill is equally awesome, David explained everything in a way that was understandable. He offered legitimate additional options for the purchase yet was not the least bit pushy when I declined. At one point when there was an issue between what I understood and what he understood to be the process, he took charge, involved that salesman and together they contacted Ford home office to resolve things. I am totally satisfied with how I was treated and with my dealings with David and the finance department! Thanks David! Thanks Five Star Ford North Richland Hills! More

Report | Print

Great car buying experience Enjoyed working with Diaz. He's a good dude and prolly the best car buying experience I've ever had so far. I would recommend him to anyone looking to Enjoyed working with Diaz. He's a good dude and prolly the best car buying experience I've ever had so far. I would recommend him to anyone looking to purchase a new vehicle. More

Report | Print

Simple and easy buying experience This dealership has an incredible invenotry, and because of that it is no problem finding the exact model vehicle you want. My salesperson was great i This dealership has an incredible invenotry, and because of that it is no problem finding the exact model vehicle you want. My salesperson was great in finding me exactly what I wanted and was extremely knowledgeable in the F-150 models. He was able to answer every question I had and very polite in negotiation. More

Report | Print

Great Experience! My experience with 5 Star Ford was completely excellent. John, Crystal, and David were all very knowledgeable and helped me get the best deal possibl My experience with 5 Star Ford was completely excellent. John, Crystal, and David were all very knowledgeable and helped me get the best deal possible. I really felt like they working for me! I told John this was by far the best car buying experience I have ever had. More

Report | Print

Fast and better than hoped for Dealing with the sales staff and finance department created for a great experience. This is the third vehicle I have personally purchased here and eve Dealing with the sales staff and finance department created for a great experience. This is the third vehicle I have personally purchased here and every time my expectations have been surpassed. More

Report | Print

Great buying experience, no pressure just great service. My son purchased a F150 from Josh 2 years ago, so when I was in need of a new vehicle I contacted Josh again. Same great experience Ryan had with Josh My son purchased a F150 from Josh 2 years ago, so when I was in need of a new vehicle I contacted Josh again. Same great experience Ryan had with Josh, he goes above and beyond to insure you are happy and satisfied with your purchase. More

Report | Print

Couldn't have asked for a better experience From the time I got to the dealership Mario was very helpful and more knowledgeable than any other sales person I have ever dealt with as far as knowl From the time I got to the dealership Mario was very helpful and more knowledgeable than any other sales person I have ever dealt with as far as knowledge of the vehicles he was sellin . He went out of his way in researching vehicles for me to find what I needed and wanted. Even though my first intention was to trade in two vehicles and purchase a new truck after having my questions answered I decided to keep my current truck and trade in my other vehicle for a new commuter car that would accommodate me and my three year old. And even though my credit isn't perfect Maria and the finance team got me into the vehicle I wanted and on the terms I was comfortable with. By far this was the best experience in purchasing a new vehicle that I have ever had. They have earned a lifelong customer through this experience. More

Report | Print

Great service I have never spent only 3 hr buying a vehicle. In the past half to a full day wasted trying to make a deal, NOT at 5 Star Ford. Mel was great and even I have never spent only 3 hr buying a vehicle. In the past half to a full day wasted trying to make a deal, NOT at 5 Star Ford. Mel was great and even delivered the truck to me so I did not have to make another 25 mile trip to the dealer. I will be back when the wife needs a new car Thank you Mel. More

Report | Print

My experience at 5star north richland hills was excellent. My salesperson Randall swindell was quick to assist me when I arrived . Helped me find the vehicle I was interested in an then was very patient as I My salesperson Randall swindell was quick to assist me when I arrived . Helped me find the vehicle I was interested in an then was very patient as I drove two. He was knowledgeable and helpful in giving me the info I needed to make the final decision on the purchase Randall stayed with me throughout the process and worked up the paperwork himself . From what I observed all the 5Star people are like Randall at all 5 Star dealerships.. I will recommend 5 Star to friends and family. Joel McKinney More

Report | Print

Excellent first buying experience. I purchased my first new vehicle from William May at Five Star Ford in NRH, TX. Service was exemplary, William was willing to go out of his way to ass I purchased my first new vehicle from William May at Five Star Ford in NRH, TX. Service was exemplary, William was willing to go out of his way to assist me and find the right vehicle. He promptly contacted me about an available Fiesta ST that was a perfect match for me. He ordered the vehicle and did what he could to make sure I was on the road as quickly as possible. The entire process of purchasing the vehicle was short and to the point, while maintaining excellent service. David Hill in financing was able to find a great deal for me personally and really took time and effort to make it a comfortable and excellent experience purchasing from Five Star. Would very highly recommend Five Star Ford as well as William May. More

Report | Print