David Kolozy | Page 20

Avi was great, he worked with me and all the must haves in my new Highlander and all with a great price. I would definitely recommend Avi, he was very patient and I never felt pressured. in my new Highlander and all with a great price. I would definitely recommend Avi, he was very patient and I never felt pressured. More

by MRSTBIRD Verified Customer Verified Customer

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Avi did a fantastic job! I didn’t feel pressured like how I was being pressured at the Honda dealership. Everything went nice and smooth. Avi was very straightforward with everything. Thank you! I was being pressured at the Honda dealership. Everything went nice and smooth. Avi was very straightforward with everything. Thank you! More

by RUSS Verified Customer Verified Customer

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Hassle-free buying process along with a great deal on the exact car I wanted. Super friendly and helpful staff as well. Highly recommend. Thanks! exact car I wanted. Super friendly and helpful staff as well. Highly recommend. Thanks! More

by CADENCEBLYTHE23 Verified Customer Verified Customer

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The experience was very pleasant. I was in and out very quickly. I received a very fair price for my trade in and a fair price for my new car. quickly. I received a very fair price for my trade in and a fair price for my new car. More

by AJKETCHA Verified Customer Verified Customer

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DCH’s pricing was much better than other nearby dealerships and they were very customer focused. Spent considerable time demonstrating the features of the car at pickup. dealerships and they were very customer focused. Spent considerable time demonstrating the features of the car at pickup. More

by STEVENHCOHEN23 Verified Customer Verified Customer

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My first car was a Toyota and ever since It’s my favorite vehicle. It’s easy to manage and runs good, I will recommend it to anyone. vehicle. It’s easy to manage and runs good, I will recommend it to anyone. More

by POPO_SUPERB37 Verified Customer Verified Customer

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Very professional and knowledgeable. I never felt pressured into buying anything. I got my RAV4 Hybrid in the time it was estimated, even a bit earlier. Excellent post-sales support too, Jason Hayes pressured into buying anything. I got my RAV4 Hybrid in the time it was estimated, even a bit earlier. Excellent post-sales support too, Jason Hayes was always available to answer any additional questions I had. More

by MARCIN.OZGA Verified Customer Verified Customer

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I was nervous and apprehensive to buy a new car. I was mentally preparing myself for it to be a frustrating, stressful experience. Within minutes however, Nate melted away any apprehension I came in with. mentally preparing myself for it to be a frustrating, stressful experience. Within minutes however, Nate melted away any apprehension I came in with. He was incredibly knowledgeable, helpful, and patient with me. I left the dealership with a new car within a few hours. His kindness and professionalism is unmatched. Nate went above and beyond make the process seamless and I couldn't be happier with my purchase. He sets the bar for customer experience. More

by MOLLY Verified Customer Verified Customer

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No complaints Happy with the service Find the twenty No complaints Happy with the service Find the twenty five word minimum very annoying. Why such a requirement? As a customer I should get to choo No complaints Happy with the service Find the twenty five word minimum very annoying. Why such a requirement? As a customer I should get to choose how many words I need to use to describe my experience?!?!?! More

by CROND Verified Customer Verified Customer

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Sold me a brand new Rav4 prime with hybrid system malfunction message on. Convinced me to take it home saying it is a system error and just needed a 2 minute rebooting. Took it back and waited for 2 malfunction message on. Convinced me to take it home saying it is a system error and just needed a 2 minute rebooting. Took it back and waited for 2 hours the next day. The mechanic told me the battery level was low and they charged it. Brought it home and the message appeared again. Took it back and this time they kept the car for days. The diagnosis this time was that there was some paint on the bolt/washer and they removed it and everything is fixed. Two days back I received a call from one of the staff saying the washer has arrived and I have to bring the car back (had no idea about any part needing to be replaced). The manager, after me leaving a voice message, called and assured me everything is fine and no parts need to be replaced. To top it all the staff told me that they cannot install the remote starter I paid for at the time of my car purchase. Now waiting to hear from the salesperson regarding the starter. Never had such a frustrating car purchase ever in my life. Very poor communication with the customer and between the staff. I was promised extended Toyota care to compensate for all the time and frustration but was told Toyota refused and they will reimburse my first car payment (less than $400). Don't know which one is better. Either way, no compensation from the dealer. Maybe I'm just one unlucky customer. But driving for more than an hour each time for multiple days to have a new car fixed that cost me close to 50K is not comforting, especially being a health care worker dealing with tough situation in general. wondering what's in store for coming days... More

by DN Verified Customer Verified Customer

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