David Lee

From START to FINISH, my FIRST BMW experience was wonderful. Thanks everyone from the BMW Team! wonderful. Thanks everyone from the BMW Team! More

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Our time with Ron and BMW of Catonsville was the most organic and non-threatening and enjoyable car-shopping experience to-date. The knowledge, honesty and service provided by Ron was unparalleled. BMW o organic and non-threatening and enjoyable car-shopping experience to-date. The knowledge, honesty and service provided by Ron was unparalleled. BMW of Catonsville is lucky to have him. Likely, never leaving BMW vehicles again thanks to Ron and his team for the easiest and seamless transition ever. Thanks for everything! More

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Mr. Moon is great initially but don't expect anything once you sign on the dotted line. I reached out to him the day after my purchase of an X7 to get help related to my purchase and he completely blew once you sign on the dotted line. I reached out to him the day after my purchase of an X7 to get help related to my purchase and he completely blew me off. I got my X5 from Jae at the same dealership and he was fantastic even when I reached out months after the purchase with questions. I thought Jae had moved on as I never saw him when I was in for service or I would have stuck with him. I took a couple of friends who loved my car to Silver Spring BMW. More

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I will only continue to buy from the dealership if Ron Ventura is my salesman!! He is the best!! Ventura is my salesman!! He is the best!! More

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I had a wonderful experience at BMW Catonsville. The staff were all very friendly and helpful. David, Howard, and Samuel provided excellent customer experience. I was very happy with my purchase. I The staff were all very friendly and helpful. David, Howard, and Samuel provided excellent customer experience. I was very happy with my purchase. I have recommended this dealership to all my family and friends. More

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Professional staff. Understood the needs of the customer. Buying process wad quick and seamless. Would definitely buy my next car from them again. Highly recommended. Understood the needs of the customer. Buying process wad quick and seamless. Would definitely buy my next car from them again. Highly recommended. More

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The process was smooth and felt like a family welcome. .very classy outfit ..Andy Perez the salesman was awesome and gave me the feeling of dealing with a Brother and assured me that BMW was the car for me .very classy outfit ..Andy Perez the salesman was awesome and gave me the feeling of dealing with a Brother and assured me that BMW was the car for me!! More

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I recently had an incredibly frustrating and disappointing experience at BMW of Catonsville, and I feel compelled to share my experience with others. Unfortunately, my encounter with David Lee, disappointing experience at BMW of Catonsville, and I feel compelled to share my experience with others. Unfortunately, my encounter with David Lee, the General Manager, and Sam Hoksoo Choi, the Finance Manager, left a sour taste in my mouth and diminished my trust in this dealership. To begin with, Sam Hoksoo Choi provided me with completely inaccurate information regarding a car warranty. I specifically asked about the coverage of my extended and manufacture warranty running consecutively. Sam assured me that the extended warranty was only covering the time period after the manufacturer’s warranty expired and if I was to cancel the warranty I would receive the full price of warranty. Trusting his expertise and being under the impression that I would receive the full amount, I agreed to proceed with the cancellation. However, to my dismay, I received a prorated amount that was over 1,000 less than expected. It was clear that Sam had given me false information and misrepresented the cancellation policy. This situation not only caused inconvenience but also had I known the true policy I could have made another decision or requested another option. Furthermore, my attempts to contact both David Lee and Sam Hoksoo Choi regarding this matter have been completely fruitless. Despite leaving multiple messages and sending emails, I have received no response from either of them. The lack of communication and refusal to address the issue demonstrates a severe lack of professionalism and accountability on their part. It is incredibly disappointing when individuals in positions of authority fail to take responsibility for their mistakes and make no effort to rectify the situation. I had high expectations when I chose BMW of Catonsville, hoping for a reputable and trustworthy dealership. Unfortunately, my experience with David Lee and Sam Hoksoo Choi has shattered those expectations entirely. Not only did they provide incorrect information about a car warranty, but they also displayed a complete disregard for customer satisfaction by ignoring my attempts to seek a resolution. Based on this experience, I cannot in good conscience recommend BMW of Catonsville. Potential customers should be aware of the potential misinformation and lack of accountability that they may encounter at this dealership. It is disheartening to witness such poor customer service from individuals in managerial positions who are supposed to uphold the reputation of the dealership. I hope that my review serves as a cautionary tale and that BMW of Catonsville takes steps to address these issues, ensuring that other customers do not have to endure similar frustrations in the future. More

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Korey and the entire team at BMW of Catonsville were extraordinarily helpful with my recent purchase. I appreciated how professionally Korey guided me through each step in the process. Korey and the man extraordinarily helpful with my recent purchase. I appreciated how professionally Korey guided me through each step in the process. Korey and the managers made the experience special for me and I will never forget it! More

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Amazing service. Incredible due diligence. Best pricing. No haggle. We were in and out in 2 hours! This was my 3rd car I’ve bought from Jae since 2018. Stellar experi Incredible due diligence. Best pricing. No haggle. We were in and out in 2 hours! This was my 3rd car I’ve bought from Jae since 2018. Stellar experience!! More

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